Virgin Atlantic
Customer service and operations
Scale disadvantages slowed operations. Now, a voice AI concierge handles routine queries while internal GPTs speed up coding and HR.
- Hundreds of internal custom GPTs developed
We monitor how businesses get results with AI,
so you don't have to guess what's worth implementing.
Recent case studies from
Rigid "press 1" phone trees bottlenecked global support. Now, localized AI agents guide complex step-by-step blind installations.
Rigid phone trees forced staff to handle routine calls. Now, AI resolves common queries in 5 languages, freeing humans for complex issues.
Building custom speech infrastructure risked draining engineering. An API-first voice layer refocused developers on core orchestration.
Off-hour callers in crisis waited days for help. Now, voice AI fields calls, routes urgent cases to humans, and automates documentation.
Scheduling human auditors across five languages delayed onboarding. Now, conversational AI conducts instant placement assessments.
HR couldn't keep pace with massive application spikes. Now, AI conducts real-time video interviews to assess every candidate equitably.
We monitor how businesses get results with AI,
so you don't have to guess what's worth implementing.
Recent case studies from
Rigid "press 1" phone trees bottlenecked global support. Now, localized AI agents guide complex step-by-step blind installations.
Rigid phone trees forced staff to handle routine calls. Now, AI resolves common queries in 5 languages, freeing humans for complex issues.
Building custom speech infrastructure risked draining engineering. An API-first voice layer refocused developers on core orchestration.
Off-hour callers in crisis waited days for help. Now, voice AI fields calls, routes urgent cases to humans, and automates documentation.
Scheduling human auditors across five languages delayed onboarding. Now, conversational AI conducts instant placement assessments.
HR couldn't keep pace with massive application spikes. Now, AI conducts real-time video interviews to assess every candidate equitably.