How AI + customer service works
for 426 companies

We monitor how businesses get results with AI, so you don't have to guess what's worth implementing.

Real-world implementations from

AT&T logoA
AT&TInternal employee assistants
Lyft logoL
LyftCustomer support
Siemens logoS
SiemensWebsite search
Hertz logoH
HertzCustomer support
Hunter Douglas logoH
Hunter DouglasCustomer support
AT&T logoA
AT&TInternal employee assistants
Lyft logoL
LyftCustomer support
Siemens logoS
SiemensWebsite search
Hertz logoH
HertzCustomer support
Hunter Douglas logoH
Hunter DouglasCustomer support
Try:,,
Showing 9 of 426 case studies
ecoATM logoe

ecoATM

Retail|Mid-size

Customer support

Basic device pricing queries crowded out urgent kiosk issues. Now, a voice AI answers routine calls, freeing human reps for complex work.

35%Support Volume Resolved
via sierra.ai
Published 2 days ago
BioIVT logoB

BioIVT

Pharmaceuticals & Biotech|Mid-size

Quote generation

Reps faced 70-case queues, taking days to manually cross-reference specs. Now, an AI drafts quotes in minutes for final human review.

43%Capacity Increase
via salesforce.com
Published 2 days ago
Rare logoR

Rare

Non-Profit & Social Impact|SMB

Agricultural support

Field teams couldn't support 100,000 remote farmers. Now, an AI agent answers routine crop questions, routing complex cases to experts.

97%Resolution Rate
via salesforce.com
Published 3 days ago
Vimeo logoV

Vimeo

Software & Platforms|Mid-size

Customer support

Keyword bots bottlenecked 100 agents supporting millions. Now, AI resolves FAQs, freeing staff to mine chat logs for product feedback.

18-20%Self-Service Growth
via zendesk.com
Published 4 days ago
Rohlik Group logoR

Rohlik Group

Retail|Mid-size

Customer support

Human support faced peak-hour delays as this European grocer scaled. Now, a multilingual AI agent edits orders and issues credits 24/7.

>2xResolution Speed Incr.
via elevenlabs.io
Published 4 days ago
Military Institute of Taras Shevchenko National University of Kyiv (VIKNU) logoM

Military Institute of Taras Shevchenko National University of Kyiv (VIKNU)

Education & Training|Mid-size

Admissions support

After-hours applicant questions overloaded staff. A 24/7 Ukrainian voice AI now answers standard queries, freeing humans for complex cases.

~80%Routine Inquiry Handled
via elevenlabs.io
Published May 2, 2026