See how 202 companies
enhance their customer experience with AI

Context Windows brings together case studies on what companies are doing with AI, from across the web. We compare their results so you can prioritise the use cases that are actually working.

Get a free personalized overview of what's working with AI in your industry and your role.

You'll also get What's brewing in AI, the weekly newsletter behind Context Windows. Unsubscribe anytime.

Real-world implementations from

PGA TOUR logoP
PGA TOURShot commentary
Bradesco Seguros logoB
Bradesco SegurosCustomer service
Amaury Sport Organisation logoA
Amaury Sport OrganisationRace storytelling
TelevisaUnivision logoT
TelevisaUnivisionCustomer support
Philippine Airlines logoP
Philippine AirlinesVoice customer support
PGA TOUR logoP
PGA TOURShot commentary
Bradesco Seguros logoB
Bradesco SegurosCustomer service
Amaury Sport Organisation logoA
Amaury Sport OrganisationRace storytelling
TelevisaUnivision logoT
TelevisaUnivisionCustomer support
Philippine Airlines logoP
Philippine AirlinesVoice customer support
Try:,,
Showing 9 of 202 case studies
Amaury Sport Organisation logoA

Amaury Sport Organisation

Entertainment|Mid-size

Race storytelling

AgenticL3

Millions of fans could only follow frontrunners. Now every rider has a real-time story, refreshed every 2 minutes in four languages.

~200Stories per 2 Minutes
via capgemini.com
Published 3 days ago
Bared Footwear logoB

Bared Footwear

Retail|SMB

Customer service

AgenticL4

Flash sales pushed the inbox past 300 — 24 hours to resend a gift card. Now the agent handles the routine; staff take what matters.

~30%Email Resolution Rate
via sierra.ai
Published 3 days ago
Tremendous logoT

Tremendous

Financial Services|Mid-size

Customer support

AgenticL4

Two vendors, 18 BPO agents, 60K weekly tickets—and chat still capped at 65% deflection. One platform now resolves nearly 90% end-to-end.

3.5hAvg Resolution Time
via decagon.ai
Published 5 days ago
NOS logoN

NOS

Telecommunications|Mid-size

Call handling

AgenticL2

Simple questions buried in static menu trees. Voice agents now resolve half of calls end-to-end, 24 hours a day.

15%Pre-Transfer Time Saved
via elevenlabs.io
Published Oct 19, 2026
Suffolk County, New York logoS

Suffolk County, New York

Government & Public Sector|Enterprise

Resident call handling

AgenticL4

600+ daily calls, 30-min waits, 70% abandoned. CORA now resolves half autonomously—staff handle what only humans can.

45–52%Auto Resolution Rate
via cloud.google.com
Published Oct 16, 2026
Bradesco Seguros logoB

Bradesco Seguros

Insurance|Enterprise

Customer service

AgenticL2

One customer, multiple policies, 60+ systems—consistency was out of reach. AI now keeps context intact across voice, WhatsApp, and chat.

$2.4MAnnual Cost Savings
via genesys.com
Published Oct 14, 2026