AI agents dialing insurers still took days. A graph database now reuses past answers to verify benefits in seconds without a call.
A healthcare AI platform supporting 44% of the Fortune 50 that has automated over 100 million minutes of insurance verification calls.
The team aimed to move from automating calls to avoiding them entirely by reusing data, but their PostgreSQL database choked on complex, nested...
“The value is the information, not the communication. If we have already verified that a specific plan in California covers a specific treatment for ten previous patients, why do we need to call the insurance company for the eleventh patient? We should just know.”
Voice AI platform for automating clinical and administrative healthcare calls.
Graph database and analytics platform for enterprise data relationships.
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