AI case study

InfinitusInsurance verification

AI agents dialing insurers still took days. A graph database now reuses past answers to verify benefits in seconds without a call.

Published

Key results

Instant Verification Vol
10%+

Result highlights

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Where AI sits in the process

Where AI sits in this process. Unlock to see each step. AI PEOPLE Enarotis Enarot isclu Enarotisc Enaro tiscl Enaroti
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The story

Context

A healthcare AI platform supporting 44% of the Fortune 50 that has automated over 100 million minutes of insurance verification calls.

Challenge

The team aimed to move from automating calls to avoiding them entirely by reusing data, but their PostgreSQL database choked on complex, nested...

Solution
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Quotes

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The company

Infinitus logo

Infinitus

infinitus.ai

Voice AI platform for automating clinical and administrative healthcare calls.

IndustrySoftware & Platforms
LocationSan Francisco, CA, USA
Employees51-250
Founded2019

The vendor

Graph database and analytics platform for enterprise data relationships.

IndustrySoftware & Platforms
LocationSan Mateo, CA, USA
Employees251-1K
Founded2007

Use case

Infinitus's Insurance verification is part of this use case:

AI Infrastructure
150 case studies(+60% YoY)
Proven impact?
Average
2.7Below average
2.7Below averagewithin Healthcare Providers
2.7Below averagewithin Product Engineering

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