See how 77 companies
use AI for autonomous customer service

Context Windows brings together credible AI case studies from the open web, so you can pick and prioritise the use cases that are already working.

Real-world implementations from

Siemens logoS
SiemensCustomer support
Fastweb + Vodafone logoF
Fastweb + VodafoneCustomer support
UNIQA Insurance Group logoU
UNIQA Insurance GroupClaims processing
Sanofi logoS
SanofiPatient support services
Openreach logoO
OpenreachCustomer support
Siemens logoS
SiemensCustomer support
Fastweb + Vodafone logoF
Fastweb + VodafoneCustomer support
UNIQA Insurance Group logoU
UNIQA Insurance GroupClaims processing
Sanofi logoS
SanofiPatient support services
Openreach logoO
OpenreachCustomer support
Try:,,
Showing 9 of 77 case studies
Qonto logoQ

Qonto

Financial Services|Mid-size

Financial admin

AgenticL3

Each payroll meant up to 20 manual transfers; each invoice re-keyed from a spreadsheet. Agents now prepare both; owners approve once.

2XTransfer Speed Increase
via anthropic.com
Published 3 days ago
Public Employee Benefits Administrators logoP

Public Employee Benefits Administrators

Insurance|SMB

Customer support automation

AgenticL3

QA sampled 50 conversations—most went unscored. Four agents now route and score every interaction, exposing a routing failure no one saw.

9%Resolution Time Decrease
via microsoft.com
Published 6 days ago
Rocket Money logoR

Rocket Money

Financial Services|Mid-size

Personal finance agent

AgenticL4

Watching your money, flagging issues, taking action—that was reserved for the wealthy. Rowan does it by text, no dashboard needed.

via anthropic.com
Published Sep 3, 2026
Ryanair logoR

Ryanair

Travel & Tourism|Enterprise

Customer support

AgenticL4

Static chatbot drove passengers to call. AI now answers in 2.9 seconds across seven languages—down from 18—without scaling headcount.

70%Agent Ratio Reduction
via aws.amazon.com
Published Aug 26, 2026
Direct Pojišťovna logoD

Direct Pojišťovna

Insurance|Mid-size

Claims processing

AgenticL4

Forms, photos, scans—15 minutes per claim, backlogs frozen every night. Now the system runs 24/7; handlers work the cases worth their time.

87%Reduced Hndlng Time
via microsoft.com
Published Jul 29, 2026
Light logoL

Light

Enterprise

Bill dispute resolution

AgenticL4

Case by case, bill disputes needed detailed human analysis—slow and inconsistent. An AI agent now resolves each from start to finish.

40%Operational Effort Red.
via gazetadasemana.com.br
Published Jun 12, 2026