See how 70 companies
use AI for autonomous customer service

We monitor how businesses get results with AI, so you don't have to guess what's worth implementing.

Real-world implementations from

Siemens logoS
SiemensCustomer support
Singtel logoS
SingtelCustomer support
UNIQA Insurance Group logoU
UNIQA Insurance GroupClaims processing
Sanofi logoS
SanofiPatient support services
Openreach logoO
OpenreachCustomer support
Siemens logoS
SiemensCustomer support
Singtel logoS
SingtelCustomer support
UNIQA Insurance Group logoU
UNIQA Insurance GroupClaims processing
Sanofi logoS
SanofiPatient support services
Openreach logoO
OpenreachCustomer support
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Showing 9 of 70 case studies
Dott logoD

Dott

Automotive & Mobility|Mid-size

Customer support

Scripted bots lacked backend access, forcing manual GPS fixes. Now, an API-connected AI instantly closes rides and diagnoses root causes.

3sResponse Timevs 6 hours
via ada.cx
Published today
UNIQA Insurance Group logoU

UNIQA Insurance Group

Insurance|Enterprise

Claims processing

Reviewing handwritten, unstructured documents took handlers up to an hour per claim. Now, AI extracts and validates data automatically.

85-90%Process Time Reduction
via microsoft.com
Published May 11, 2026
Vapi logoV

Vapi

Software & Platforms|SMB

Platform onboarding

Dense API docs bottlenecked non-technical users. Now, Claude builds fully configured voice agents from simple plain-text requests.

2xActivation Increase
via anthropic.com
Published May 8, 2026
Line Man Wongnai logoL

Line Man Wongnai

Software & Platforms|Mid-size

Merchant support

Stuck orders meant lost revenue for 700k merchants. Instead of just answering questions, an AI agent directly executes back-end fixes.

>66%Handling Time Reduction
via bangkokpost.com
Published Apr 30, 2026
Sanofi logoS

Sanofi

Pharmaceuticals & Biotech|Enterprise

Patient support services

Insurance bottlenecks delayed critical therapies for months. Now, AI verifies coverage, freeing care teams to guide patients to treatment.

60%Therapy Start Growth
via accenture.com
Published Apr 25, 2026
Siemens logoS

Siemens

Industrial & Manufacturing|Enterprise

Customer support

Previously, agents manually handled all simple info requests—30% of contacts. Now, an AI agent resolves these queries automatically.

86%CSAT Rating
via zendesk.com
Published Apr 23, 2026