See how 310 companies
use AI for support chatbots

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Recent case studies from

Lyft logoL
LyftCustomer support
Hertz logoH
HertzCustomer support
Lenovo logoL
LenovoCustomer support
Wilson Sporting Goods logoW
Wilson Sporting GoodsCustomer support
GE Appliances logoG
GE AppliancesCustomer and field service
Lyft logoL
LyftCustomer support
Hertz logoH
HertzCustomer support
Lenovo logoL
LenovoCustomer support
Wilson Sporting Goods logoW
Wilson Sporting GoodsCustomer support
GE Appliances logoG
GE AppliancesCustomer and field service
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Showing 9 of 310 case studies
Euphoria logoE

Euphoria

Software & Platforms|SMB

Health coaching

Data silos capped counselor reach. Now, orchestrated AI agents analyze sleep, nutrition, and training to multiply human expert capacity.

100Clients per Counselorvs 30 clients
via cloud.google.com
Published 4 days ago
Discovery Bank logoD

Discovery Bank

Financial Services|Mid-size

Customer support

Complex ML overhead held back personalized financial insights. Now, AI feeds real-time tailored recommendations to clients and agents.

via microsoft.com
Published 5 days ago
Škoda Auto logoŠ

Škoda Auto

Automotive & Mobility|Enterprise
up to

Multilingual customer support

Sourcing native speakers for 14 markets was costly. Now, AI handles 40% of routine queries and translates live for a central English team.

80%Translation Cost Savings
via accenture.com
Published 6 days ago
Lyft logoL

Lyft

Automotive & Mobility|Mid-size

Customer support

Riders faced 40-minute waits as agents juggled four chats. AI now resolves issues in seconds, freeing humans for sensitive cases.

>87%Resolution Time Decrease
via anthropic.com
Published Feb 19, 2026
Air India logoA

Air India

Travel & Tourism|Enterprise

Virtual customer support agent

Millions of queries across 1,300 topics overwhelmed support. Now, an AI agent resolves them instantly, freeing staff for complex cases.

97%Resolution Rate
via microsoft.com
Published Feb 11, 2026
Rituals logoR

Rituals

Consumer Products|Enterprise

Customer support

Peak season required 300 temps to manage 9,000 daily cases. An AI agent now handles the volume across 19 countries with zero backlog.

0Peak Support Backlog
via decagon.ai
Published Feb 10, 2026