AI case study

Bevar UkraineRefugee guidance

One advisor, booked weeks out. Refugees waited weeks for basics—housing, schooling, jobs. Viktor now answers instantly, 24/7.

Published

Key results

Questions Answered
100k+

Result highlights

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The story

Context

A Danish nonprofit that shipped 7,000 tons of humanitarian aid to Ukraine, then pivoted in 2022 to on-the-ground integration support after 43,000+ Ukrainians arrived in Denmark following Russia's full-scale invasion.

Challenge

The organization's social and legal assistance center was immediately overwhelmed by common questions about housing, schooling, employment, and...

Solution
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Scope & timeline

  • 10k+ total users served by AI chatbot Viktor
  • 4k–5k monthly active users of AI chatbot

Quotes

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The company

Bevar Ukraine logo

Bevar Ukraine

bevarukraine.dk

Non-profit organization providing humanitarian aid to Ukraine and Ukrainian refugees.

IndustryNon-Profit & Social Impact
LocationOdense, Denmark
Employees11-50
Founded2014

The vendor

Amazon Web Services (AWS) logo

Amazon Web Services (AWS)

aws.amazon.com

Cloud computing platform and on-demand infrastructure services.

IndustryTechnology
LocationSeattle, WA, USA
Employees100K+
Founded2006

Use case

Bevar Ukraine's Refugee guidance is part of this use case:

Support Chatbot
226 case studies(+17% YoY)
Proven impact?
LowModerateVery Strong
4.8Moderate
1.0Lowwithin Non-Profit & Social Impact
2.4Lowwithin Product Engineering

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