Context Windows brings together credible AI case studies from the open web,
so you can pick and prioritise the use cases that are already working.
Real-world implementations from
General-purpose LLMs scored below 52% on multilingual ecommerce tasks. Shopee's own 245B-parameter Compass now handles 340B tokens monthly.
Prompt iterations rubber-banded: each engineer's fix overcorrected the last. Evals are now a merge requirement—no eval, no commit.
Post-call processing left hours between 'stop calling' and the system acting. Now suppression fires mid-sentence, in under two seconds.
Agents looked healthy — 200s, no errors — while decisions quietly deteriorated. Unified tracing across every layer now surfaces the why.
23% of turns were disengaging — Cait only found out after each conversation ended. State inference now runs live and adjusts mid-turn.
Most agents had never worked a contact center. Information scattered, scripts unmemorable. Real-time guidance walked them through each call.
Context Windows brings together credible AI case studies from the open web,
so you can pick and prioritise the use cases that are already working.
Real-world implementations from
General-purpose LLMs scored below 52% on multilingual ecommerce tasks. Shopee's own 245B-parameter Compass now handles 340B tokens monthly.
Prompt iterations rubber-banded: each engineer's fix overcorrected the last. Evals are now a merge requirement—no eval, no commit.
Post-call processing left hours between 'stop calling' and the system acting. Now suppression fires mid-sentence, in under two seconds.
Agents looked healthy — 200s, no errors — while decisions quietly deteriorated. Unified tracing across every layer now surfaces the why.
23% of turns were disengaging — Cait only found out after each conversation ended. State inference now runs live and adjusts mid-turn.
Most agents had never worked a contact center. Information scattered, scripts unmemorable. Real-time guidance walked them through each call.