See how 63 companies
improve quality with AI

Context Windows brings together credible AI case studies from the open web, so you can pick and prioritise the use cases that are already working.

Real-world implementations from

NTT DATA logoN
NTT DATAAgent monitoring
NHS Digital logoN
NHS DigitalCall center scripting
Bouygues Telecom logoB
Bouygues TelecomCustomer support
Serco logoS
SercoInternal communications
Navan logoN
NavanVoice call evaluation
NTT DATA logoN
NTT DATAAgent monitoring
NHS Digital logoN
NHS DigitalCall center scripting
Bouygues Telecom logoB
Bouygues TelecomCustomer support
Serco logoS
SercoInternal communications
Navan logoN
NavanVoice call evaluation
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Showing 9 of 63 case studies
NTT DATA logoN

NTT DATA

Technology|Enterprise

Agent monitoring

AgenticL3

Agents looked healthy — 200s, no errors — while decisions quietly deteriorated. Unified tracing across every layer now surfaces the why.

~70%MTTR Reduction
via datadoghq.com
Published 5 days ago
Candidly logoC

Candidly

Financial Services|SMB

Conversation steering

AgenticL2

23% of turns were disengaging — Cait only found out after each conversation ended. State inference now runs live and adjusts mid-turn.

0.90Prediction AUC
via blog.langchain.com
Published Jun 30, 2026
NHS Digital logoN

NHS Digital

Government & Public Sector|Mid-size

Call center scripting

AgenticL2

Most agents had never worked a contact center. Information scattered, scripts unmemorable. Real-time guidance walked them through each call.

57.8MScript Runs/Year
via capacity.com
Published Jun 25, 2026
Callzilla logoC

Callzilla

Professional Services|Mid-size

Agent guidance

AgenticL2

Manual disposition entry drove 20% error rates. AI-suggested codes and auto-summaries cut that to under 1%.

<1%Disposition Error Ratevs 20% before Agent Assist
via capacity.com
Published Jun 25, 2026
Hunar AI logoH

Hunar AI

Software & Platforms|SMB

Voice agents

AgenticL1

Phone-based onboarding sounded robotic across three languages. Natural AI voices turned calls into conversations frontline workers trust.

90%Faster Onboarding
via elevenlabs.io
Published Jun 8, 2026
Twilio logoT

Twilio

Software & Platforms|Enterprise

Development automation

AgenticL3

Developers kept hitting the same silent API pitfalls alone. One PM built a pipeline that learns from each session and shares the knowledge.

29Latent Bugs Found
via anthropic.com
Published May 27, 2026