AI case study

NumanHealth coaching

Aggregate scores hid when the coach veered into clinical territory. Adversarial simulations now block every boundary slip before it ships.

Published

The story

Context

A UK digital health company offering daily coaching for weight management, hormonal health, and sexual health, operating within an MHRA-regulated environment that draws a hard line between wellness coaching and clinical care.

Challenge

Building a conversational health coach near a regulatory boundary where clinical advice or diagnosis would reclassify the product as a medical...

Solution
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Scope & timeline

  • AI provider migration cut from weeks to 1 day

The company

Digital health clinic for men's personalized treatments and wellness.

IndustryHealthcare Providers
LocationLondon, ENG, UK
Employees51-250
Founded2018

The vendor

Framework and developer platform for building LLM-powered applications.

IndustrySoftware & Platforms
LocationSan Francisco, CA, USA
Employees11-50
Founded2022

Use case

Numan's Health coaching is part of this use case:

Customer Support Assistant
197 case studies(+5% YoY)
Proven impact?
Average
3.3Typical
3.3Typicalwithin Product Engineering

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