Off-hour callers in crisis waited days for help. Now, voice AI fields calls, routes urgent cases to humans, and automates documentation.
A social services platform serving frontline teams across five countries, supporting more than 130,000 meetings a week across UK Local Government alone.
Overwhelmed social services teams could only offer support during business hours, leaving people in crisis waiting hours or days for help. Meanwhile,...
“Now we're able to provide a voice agent for people who need support 24/7, transforming access to services. The AI can understand the risk of those conversations, label it, and make sure that if it's a high-risk situation, a human being can pick it up first thing in the morning.”
Social enterprise using AI to support people into housing and employment.
AI voice synthesis platform for text-to-speech, dubbing, and voice cloning.
Related implementations across industries and use cases
Triggering hundreds of calls at once caused lag. A low-latency model now supports 500+ simultaneous lines with instant reactivity.
Seniors hung up on robotic voices. Now, natural-sounding agents resolve 90% of inquiries about home care schedules.
Davos managers were buried in logistics for 3,000 leaders. An AI concierge now resolves 75% of inquiries, deployed in five weeks.
Triggering hundreds of calls at once caused lag. A low-latency model now supports 500+ simultaneous lines with instant reactivity.
Seniors hung up on robotic voices. Now, natural-sounding agents resolve 90% of inquiries about home care schedules.
Organizing tens of thousands of compliance documents bottlenecked audits. Now, AI structures files and drafts summaries for expert review.
Finance manually chased missing global travel receipts. Now, AI prefills transaction data and automatically flags spending anomalies.
Inboxes overflowed with tracking and sizing queries. An AI now locates orders and asks player height to size gloves instantly.
Specs scattered in PDFs meant fixes took weeks. Now, autonomous agents access unified data to resolve over 25% of cases instantly.
Off-hour callers in crisis waited days for help. Now, voice AI fields calls, routes urgent cases to humans, and automates documentation.
A social services platform serving frontline teams across five countries, supporting more than 130,000 meetings a week across UK Local Government alone.
Overwhelmed social services teams could only offer support during business hours, leaving people in crisis waiting hours or days for help. Meanwhile,...
“Now we're able to provide a voice agent for people who need support 24/7, transforming access to services. The AI can understand the risk of those conversations, label it, and make sure that if it's a high-risk situation, a human being can pick it up first thing in the morning.”
Social enterprise using AI to support people into housing and employment.
AI voice synthesis platform for text-to-speech, dubbing, and voice cloning.
Related implementations across industries and use cases
Triggering hundreds of calls at once caused lag. A low-latency model now supports 500+ simultaneous lines with instant reactivity.
Seniors hung up on robotic voices. Now, natural-sounding agents resolve 90% of inquiries about home care schedules.
Davos managers were buried in logistics for 3,000 leaders. An AI concierge now resolves 75% of inquiries, deployed in five weeks.
Triggering hundreds of calls at once caused lag. A low-latency model now supports 500+ simultaneous lines with instant reactivity.
Seniors hung up on robotic voices. Now, natural-sounding agents resolve 90% of inquiries about home care schedules.
Organizing tens of thousands of compliance documents bottlenecked audits. Now, AI structures files and drafts summaries for expert review.
Finance manually chased missing global travel receipts. Now, AI prefills transaction data and automatically flags spending anomalies.
Inboxes overflowed with tracking and sizing queries. An AI now locates orders and asks player height to size gloves instantly.
Specs scattered in PDFs meant fixes took weeks. Now, autonomous agents access unified data to resolve over 25% of cases instantly.