Rigid phone trees forced staff to handle routine calls. Now, AI resolves common queries in 5 languages, freeing humans for complex issues.
A leading travel subscription platform managing global inbound call traffic across five core languages for over 7.8 million members.
Traditional, rigid interactive phone trees could not efficiently scale or understand natural language inquiries. This forced support specialists to...
Online travel subscription platform for flights, hotels, and holiday packages.
AI voice synthesis platform for text-to-speech, dubbing, and voice cloning.
eDreams ODIGEO's Voice customer support is part of this use case:
Related implementations across industries and use cases
Callers instantly bypassed robotic routing. Now, an AI voice agent resolves routine requests, passing full summaries to human reps.
Hiring couldn't keep up with visa demand. Voice AI now scans 20-page applications instantly to resolve cases.
Routine phone queries diverted staff from guests. Now, a multilingual voice AI fields first contact and texts prefilled booking links.
Callers instantly bypassed robotic routing. Now, an AI voice agent resolves routine requests, passing full summaries to human reps.
Hiring couldn't keep up with visa demand. Voice AI now scans 20-page applications instantly to resolve cases.
Manual dispatching bottlenecked guest requests. Now, an in-app AI instantly routes tasks to optimal staff and tracks execution.
Legal spent hundreds of hours parsing 100-page scanned contracts. Now, multi-stage AI extracts clauses upon upload for instant search.
Basic troubleshooting consumed agents' time. Now, an AI fluent in local dialects independently resolves 73% of these cases.
Manual call evaluations delayed insights by weeks. Now, bots score calls at scale, empowering analysts to synthesize data in hours.
Rigid phone trees forced staff to handle routine calls. Now, AI resolves common queries in 5 languages, freeing humans for complex issues.
A leading travel subscription platform managing global inbound call traffic across five core languages for over 7.8 million members.
Traditional, rigid interactive phone trees could not efficiently scale or understand natural language inquiries. This forced support specialists to...
Online travel subscription platform for flights, hotels, and holiday packages.
AI voice synthesis platform for text-to-speech, dubbing, and voice cloning.
eDreams ODIGEO's Voice customer support is part of this use case:
Related implementations across industries and use cases
Callers instantly bypassed robotic routing. Now, an AI voice agent resolves routine requests, passing full summaries to human reps.
Hiring couldn't keep up with visa demand. Voice AI now scans 20-page applications instantly to resolve cases.
Routine phone queries diverted staff from guests. Now, a multilingual voice AI fields first contact and texts prefilled booking links.
Callers instantly bypassed robotic routing. Now, an AI voice agent resolves routine requests, passing full summaries to human reps.
Hiring couldn't keep up with visa demand. Voice AI now scans 20-page applications instantly to resolve cases.
Manual dispatching bottlenecked guest requests. Now, an in-app AI instantly routes tasks to optimal staff and tracks execution.
Legal spent hundreds of hours parsing 100-page scanned contracts. Now, multi-stage AI extracts clauses upon upload for instant search.
Basic troubleshooting consumed agents' time. Now, an AI fluent in local dialects independently resolves 73% of these cases.
Manual call evaluations delayed insights by weeks. Now, bots score calls at scale, empowering analysts to synthesize data in hours.