Rigid phone trees forced staff to handle routine calls. Now, AI resolves common queries in 5 languages, freeing humans for complex issues.
A leading travel subscription platform managing global inbound call traffic across five core languages for over 7.8 million members.
Traditional, rigid interactive phone trees could not efficiently scale or understand natural language inquiries. This forced support specialists to...
Online travel subscription platform for flights, hotels, and holiday packages.
AI voice synthesis platform for text-to-speech, dubbing, and voice cloning.
eDreams ODIGEO's Voice customer support is part of this use case:
Related implementations across industries and use cases
Callers instantly bypassed robotic routing. Now, an AI voice agent resolves routine requests, passing full summaries to human reps.
Hiring couldn't keep up with visa demand. Voice AI now scans 20-page applications instantly to resolve cases.
Routine phone queries diverted staff from guests. Now, a multilingual voice AI fields first contact and texts prefilled booking links.
Hiring couldn't keep up with visa demand. Voice AI now scans 20-page applications instantly to resolve cases.
Routine phone queries diverted staff from guests. Now, a multilingual voice AI fields first contact and texts prefilled booking links.
A 15-year-old payroll macro accountants feared would break. Now AI agents book payroll and cut utility compiling from 3 days to 1 hour.
140 lawyers, 50 brands, contracts read one by one — complex portfolios shipped to outside counsel. Grid analysis eliminated the outsourcing.
39 categories left shoppers guessing; support swamped with routine calls. Agentforce now covers the catalog, the cart, and what comes after.
New subscribers churned before anyone called—too costly to reach them all. An AI agent now calls every one; early cancellations halved.
Rigid phone trees forced staff to handle routine calls. Now, AI resolves common queries in 5 languages, freeing humans for complex issues.
A leading travel subscription platform managing global inbound call traffic across five core languages for over 7.8 million members.
Traditional, rigid interactive phone trees could not efficiently scale or understand natural language inquiries. This forced support specialists to...
Online travel subscription platform for flights, hotels, and holiday packages.
AI voice synthesis platform for text-to-speech, dubbing, and voice cloning.
eDreams ODIGEO's Voice customer support is part of this use case:
Related implementations across industries and use cases
Callers instantly bypassed robotic routing. Now, an AI voice agent resolves routine requests, passing full summaries to human reps.
Hiring couldn't keep up with visa demand. Voice AI now scans 20-page applications instantly to resolve cases.
Routine phone queries diverted staff from guests. Now, a multilingual voice AI fields first contact and texts prefilled booking links.
Hiring couldn't keep up with visa demand. Voice AI now scans 20-page applications instantly to resolve cases.
Routine phone queries diverted staff from guests. Now, a multilingual voice AI fields first contact and texts prefilled booking links.
A 15-year-old payroll macro accountants feared would break. Now AI agents book payroll and cut utility compiling from 3 days to 1 hour.
140 lawyers, 50 brands, contracts read one by one — complex portfolios shipped to outside counsel. Grid analysis eliminated the outsourcing.
39 categories left shoppers guessing; support swamped with routine calls. Agentforce now covers the catalog, the cart, and what comes after.
New subscribers churned before anyone called—too costly to reach them all. An AI agent now calls every one; early cancellations halved.