Hiring couldn't keep up with visa demand. Voice AI now scans 20-page applications instantly to resolve cases.
A global immigration support services provider manages inquiries for sales, billing, and complex visa applications from customers worldwide.
Rising demand overwhelmed the support infrastructure, and scaling via traditional call centers was too resource-intensive due to slow hiring and...
“I was able to build in two weeks what would normally take an entire department six months. That speed was possible in no small part because of how the ElevenLabs platform is set up to handle conversational AI.”
Digital visa processing and passport application platform for global travelers.
AI voice synthesis platform for text-to-speech, dubbing, and voice cloning.
Related implementations across industries and use cases
Rigid phone trees forced staff to handle routine calls. Now, AI resolves common queries in 5 languages, freeing humans for complex issues.
Stitching audio models disrupted conversation flow. A unified platform now handles the pipeline, freeing engineers to build the agent.
A rigid bot forced users to call support. Grounded on 1,500 articles, AI agents now resolve 11k weekly chats, freeing human staff.
Rigid phone trees forced staff to handle routine calls. Now, AI resolves common queries in 5 languages, freeing humans for complex issues.
Stitching audio models disrupted conversation flow. A unified platform now handles the pipeline, freeing engineers to build the agent.
Millions of queries across 1,300 topics overwhelmed support. Now, an AI agent resolves them instantly, freeing staff for complex cases.
Queries for "night view" missed "scenic evenings." AI now matches intent across 1.2M properties in <100ms, regardless of phrasing.
Inboxes overflowed with tracking and sizing queries. An AI now locates orders and asks player height to size gloves instantly.
Specs scattered in PDFs meant fixes took weeks. Now, autonomous agents access unified data to resolve over 25% of cases instantly.
Hiring couldn't keep up with visa demand. Voice AI now scans 20-page applications instantly to resolve cases.
A global immigration support services provider manages inquiries for sales, billing, and complex visa applications from customers worldwide.
Rising demand overwhelmed the support infrastructure, and scaling via traditional call centers was too resource-intensive due to slow hiring and...
“I was able to build in two weeks what would normally take an entire department six months. That speed was possible in no small part because of how the ElevenLabs platform is set up to handle conversational AI.”
Digital visa processing and passport application platform for global travelers.
AI voice synthesis platform for text-to-speech, dubbing, and voice cloning.
Related implementations across industries and use cases
Rigid phone trees forced staff to handle routine calls. Now, AI resolves common queries in 5 languages, freeing humans for complex issues.
Stitching audio models disrupted conversation flow. A unified platform now handles the pipeline, freeing engineers to build the agent.
A rigid bot forced users to call support. Grounded on 1,500 articles, AI agents now resolve 11k weekly chats, freeing human staff.
Rigid phone trees forced staff to handle routine calls. Now, AI resolves common queries in 5 languages, freeing humans for complex issues.
Stitching audio models disrupted conversation flow. A unified platform now handles the pipeline, freeing engineers to build the agent.
Millions of queries across 1,300 topics overwhelmed support. Now, an AI agent resolves them instantly, freeing staff for complex cases.
Queries for "night view" missed "scenic evenings." AI now matches intent across 1.2M properties in <100ms, regardless of phrasing.
Inboxes overflowed with tracking and sizing queries. An AI now locates orders and asks player height to size gloves instantly.
Specs scattered in PDFs meant fixes took weeks. Now, autonomous agents access unified data to resolve over 25% of cases instantly.