Key results
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20 pages
Result highlights
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The story
A global immigration support services provider manages inquiries for sales, billing, and complex visa applications from customers worldwide.
Rising demand overwhelmed the support infrastructure, and scaling via traditional call centers was too resource-intensive due to slow hiring and...
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Quotes
“I was able to build in two weeks what would normally take an entire department six months. That speed was possible in no small part because of how the ElevenLabs platform is set up to handle conversational AI.”
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The company
Entry
entry.comDigital visa processing and passport application platform for global travelers.
IndustryTravel & Tourism
LocationMiami, FL, USA
Employees11-50
Founded2018
Scope & timeline
- 22k+ monthly inbound calls handled by AI