Hiring couldn't keep up with visa demand. Voice AI now scans 20-page applications instantly to resolve cases.
A global immigration support services provider manages inquiries for sales, billing, and complex visa applications from customers worldwide.
Rising demand overwhelmed the support infrastructure, and scaling via traditional call centers was too resource-intensive due to slow hiring and...
“I was able to build in two weeks what would normally take an entire department six months. That speed was possible in no small part because of how the ElevenLabs platform is set up to handle conversational AI.”
Digital visa processing and passport application platform for global travelers.
Teams couldn't manually balance 50,000 daily price points. AI now automates rates in real-time, optimizing yield and occupancy.
Search relied on five rigid boxes for 30 years. Semantic AI now interprets natural language, boosting upgrade revenue up to 20%.
Manual sampling missed millions of guest signals. AI now analyzes every interaction and automates 25% of staff requests.
Seasonal surges overwhelmed 600 specialists. Now, AI agents autonomously resolve order tracking and FAQs using real-time data.