Rigid queries often returned zero results. AI now detects intent, distinguishing precise reseller lookups from broad consumer browsing.
A global beauty and wellness company operates in over 60 markets with support for more than 50 languages through a hybrid e-commerce and direct-selling model.
A legacy Solr-based system used strict query operators that frequently returned zero results, causing high exit rates. The platform could not adapt...
“Lucidworks AI-powered search will be a game changer for us, providing personalized experiences for different customer groups and delivering more relevant results by understanding intent.”
Social selling brand for skincare, cosmetics, and wellness products.
AI-powered search and discovery platform for enterprise and commerce.
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Typos like "kayaks" for "Kaiak" used to cost sales. GenAI now interprets phonetics to find the right products for 1M+ consultants.
Ad-hoc queries required custom dashboards. Now, specialized agents answer natural language questions with 99.9% accuracy.
Daily updates left stock data lagging. Real-time indexing now syncs inventory instantly, ensuring exact matches for specific part numbers.
Daily updates left stock data lagging. Real-time indexing now syncs inventory instantly, ensuring exact matches for specific part numbers.
Complex medical catalogs forced buyers to rely on reps for routine orders. Now, AI adapts to real-time behavior to drive self-service.
Manual concepting dragged for eight weeks. Marketers now generate on-brand assets in eight hours using a custom AI platform.
Disparate tools slowed 320,000 employees. Unifying on Teams and Copilot connected the workforce and embedded AI into daily habits.
Rigid search rules forced endless manual tagging sprints. Now, ML classifies products at ingestion to match natural shopper language.
Analysts spent days manually merging data. GenAI now generates localized campaign summaries for 20 audiences across six countries.