Disparate tools slowed 320,000 employees. Unifying on Teams and Copilot connected the workforce and embedded AI into daily habits.
A global consumer goods enterprise with 320,000 employees across 200 countries, managing a vast portfolio of iconic food and beverage brands.
A fragmented technology landscape with disparate collaboration tools slowed business operations and limited the ability to deploy AI at scale....
“We knew that if we didn’t standardize on a collaboration platform with powerful AI features, we’d lose ground in workplace AI.”
Global food and beverage corporation specializing in snacks and soft drinks.
Enterprise software, cloud infrastructure, and consumer electronics platform.
PepsiCo's Workforce collaboration is part of this use case:
Related implementations across industries and use cases
Fragmented systems scattered updates across 800 franchises. On a unified platform, staff use Copilot to summarize missed discussions.
Supply chain bottlenecks often took days to resolve. After hands-on AI hackathons, upskilled workers now fix these issues in minutes.
Four separate portals slowed resolution for 50,000 staff. A GenAI agent in Teams now resolves queries instantly in 17 languages.
Fragmented systems scattered updates across 800 franchises. On a unified platform, staff use Copilot to summarize missed discussions.
Supply chain bottlenecks often took days to resolve. After hands-on AI hackathons, upskilled workers now fix these issues in minutes.
39 categories left shoppers guessing; support swamped with routine calls. Agentforce now covers the catalog, the cart, and what comes after.
Every new meeting question triggered days of data prep. Finance teams now ask the data lake directly and test hypotheses in minutes.
Appliance insights bottlenecked through Slack—hours or days, shaped by who you asked. Now product teams query in plain English.
Scaling AI access across a 100,000-employee workforce risked system overloads. An auto-scaling platform launched with zero downtime.
Disparate tools slowed 320,000 employees. Unifying on Teams and Copilot connected the workforce and embedded AI into daily habits.
A global consumer goods enterprise with 320,000 employees across 200 countries, managing a vast portfolio of iconic food and beverage brands.
A fragmented technology landscape with disparate collaboration tools slowed business operations and limited the ability to deploy AI at scale....
“We knew that if we didn’t standardize on a collaboration platform with powerful AI features, we’d lose ground in workplace AI.”
Global food and beverage corporation specializing in snacks and soft drinks.
Enterprise software, cloud infrastructure, and consumer electronics platform.
PepsiCo's Workforce collaboration is part of this use case:
Related implementations across industries and use cases
Fragmented systems scattered updates across 800 franchises. On a unified platform, staff use Copilot to summarize missed discussions.
Supply chain bottlenecks often took days to resolve. After hands-on AI hackathons, upskilled workers now fix these issues in minutes.
Four separate portals slowed resolution for 50,000 staff. A GenAI agent in Teams now resolves queries instantly in 17 languages.
Fragmented systems scattered updates across 800 franchises. On a unified platform, staff use Copilot to summarize missed discussions.
Supply chain bottlenecks often took days to resolve. After hands-on AI hackathons, upskilled workers now fix these issues in minutes.
39 categories left shoppers guessing; support swamped with routine calls. Agentforce now covers the catalog, the cart, and what comes after.
Every new meeting question triggered days of data prep. Finance teams now ask the data lake directly and test hypotheses in minutes.
Appliance insights bottlenecked through Slack—hours or days, shaped by who you asked. Now product teams query in plain English.
Scaling AI access across a 100,000-employee workforce risked system overloads. An auto-scaling platform launched with zero downtime.