AI case study

DistrelecProduct search

Daily updates left stock data lagging. Real-time indexing now syncs inventory instantly, ensuring exact matches for specific part numbers.

Published|6 months ago

Key results

Conversion Increase
10.7%
Faster Search
6x
Customer Complaints
0

Result highlights

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The story

Context

A B2B electronics distributor serving the EMEA region with a complex catalog of technical components and varying pricing structures across multiple countries.

Challenge

Part number searches frequently returned inexact matches, causing ordering errors and hundreds of customer complaints. A legacy system relying on...

Solution
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Quotes

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The company

Distrelec logo

Distrelec

distrelec.com

Online distributor of technical components, automation, and measurement technology.

IndustryTechnology
LocationManchester, UK
Employees251-1K
Founded1973

The vendor

Lucidworks logo

Lucidworks

lucidworks.com

AI-powered search and discovery platform for enterprise and commerce.

IndustrySoftware & Platforms
LocationSan Francisco, CA, USA
Employees251-1K
Founded2007

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