300,000 applications bottlenecked hiring. AI now ranks talent and a Teams bot handles admin, cutting time-to-hire by 43%.
The UK’s largest business process outsourcer employs 32,000 people across eight countries and processes 300,000 job applications annually.
Processing massive applicant volumes created pressure to speed up hiring without sacrificing the personal candidate experience. Internally, employees...
“I would describe the Workday effect within Capita as profound. It’s enabled our colleagues to spend more time serving customers, rather than transacting internal people processes.”
Business process outsourcing and professional services for public and private sectors.
Cloud platform for enterprise human resources, finance, and business planning.
Capita's Recruitment and employee support is part of this use case:
Related implementations across industries and use cases
Manual admin bottlenecked 60,000 frontline hires. Now, an AI text agent screens and schedules, freeing recruiters to engage candidates.
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Rapid growth overloaded HR with manual drafting. Generative AI now writes job descriptions and answers policy queries instantly.
Manual admin bottlenecked 60,000 frontline hires. Now, an AI text agent screens and schedules, freeing recruiters to engage candidates.
Manual reviews bottlenecked 2-hour client deadlines. Now, an AI agent instantly screens applicants to deliver prioritized shortlists.
Manual workflows delayed global campaigns for weeks. Now, local teams use GenAI to instantly draft localized, regulatory-compliant copy.
Fragmented legacy platforms took weeks to scale. Now, AI routes emails by intent while unified desktops let agents resolve issues faster.
Staff spent days reformatting resumes from JPEGs and text messages. Now, AI extracts skills into standard drafts for human review.
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300,000 applications bottlenecked hiring. AI now ranks talent and a Teams bot handles admin, cutting time-to-hire by 43%.
The UK’s largest business process outsourcer employs 32,000 people across eight countries and processes 300,000 job applications annually.
Processing massive applicant volumes created pressure to speed up hiring without sacrificing the personal candidate experience. Internally, employees...
“I would describe the Workday effect within Capita as profound. It’s enabled our colleagues to spend more time serving customers, rather than transacting internal people processes.”
Business process outsourcing and professional services for public and private sectors.
Cloud platform for enterprise human resources, finance, and business planning.
Capita's Recruitment and employee support is part of this use case:
Related implementations across industries and use cases
Manual admin bottlenecked 60,000 frontline hires. Now, an AI text agent screens and schedules, freeing recruiters to engage candidates.
Manual reviews bottlenecked 2-hour client deadlines. Now, an AI agent instantly screens applicants to deliver prioritized shortlists.
Rapid growth overloaded HR with manual drafting. Generative AI now writes job descriptions and answers policy queries instantly.
Manual admin bottlenecked 60,000 frontline hires. Now, an AI text agent screens and schedules, freeing recruiters to engage candidates.
Manual reviews bottlenecked 2-hour client deadlines. Now, an AI agent instantly screens applicants to deliver prioritized shortlists.
Manual workflows delayed global campaigns for weeks. Now, local teams use GenAI to instantly draft localized, regulatory-compliant copy.
Fragmented legacy platforms took weeks to scale. Now, AI routes emails by intent while unified desktops let agents resolve issues faster.
Staff spent days reformatting resumes from JPEGs and text messages. Now, AI extracts skills into standard drafts for human review.
Routine queries burdened HR. Now, an AI WhatsApp agent instantly answers remote factory workers, escalating complex issues to HR.