300,000 applications bottlenecked hiring. AI now ranks talent and a Teams bot handles admin, cutting time-to-hire by 43%.
The UK’s largest business process outsourcer employs 32,000 people across eight countries and processes 300,000 job applications annually.
Processing massive applicant volumes created pressure to speed up hiring without sacrificing the personal candidate experience. Internally, employees...
“I would describe the Workday effect within Capita as profound. It’s enabled our colleagues to spend more time serving customers, rather than transacting internal people processes.”
Business process outsourcing and professional services for public and private sectors.
Cloud platform for enterprise human resources, finance, and business planning.
Capita's Recruitment and employee support is part of this use case:
Related implementations across industries and use cases
Manual admin bottlenecked 60,000 frontline hires. Now, an AI text agent screens and schedules, freeing recruiters to engage candidates.
Manual reviews bottlenecked 2-hour client deadlines. Now, an AI agent instantly screens applicants to deliver prioritized shortlists.
Mandatory logins and forms bled the funnel before recruiters saw anyone. An AI agent now guides them from application to offer via text.
Manual admin bottlenecked 60,000 frontline hires. Now, an AI text agent screens and schedules, freeing recruiters to engage candidates.
Manual reviews bottlenecked 2-hour client deadlines. Now, an AI agent instantly screens applicants to deliver prioritized shortlists.
Manually updated profiles left skills stale. The first prototype took two hours per 1,000 consultants—now the agent covers 130K in minutes.
Routine cloud setups tied up engineers for days. Now, developers ask AI agents in Jira and Webex to provision resources instantly.
Recruiters juggled disconnected systems while managers fielded candidate calls from the back office. An AI now screens and engages 24/7.
Scheduling a single interview took days across a 20-step process. SIEA now books in real time—record: 9 seconds.
300,000 applications bottlenecked hiring. AI now ranks talent and a Teams bot handles admin, cutting time-to-hire by 43%.
The UK’s largest business process outsourcer employs 32,000 people across eight countries and processes 300,000 job applications annually.
Processing massive applicant volumes created pressure to speed up hiring without sacrificing the personal candidate experience. Internally, employees...
“I would describe the Workday effect within Capita as profound. It’s enabled our colleagues to spend more time serving customers, rather than transacting internal people processes.”
Business process outsourcing and professional services for public and private sectors.
Cloud platform for enterprise human resources, finance, and business planning.
Capita's Recruitment and employee support is part of this use case:
Related implementations across industries and use cases
Manual admin bottlenecked 60,000 frontline hires. Now, an AI text agent screens and schedules, freeing recruiters to engage candidates.
Manual reviews bottlenecked 2-hour client deadlines. Now, an AI agent instantly screens applicants to deliver prioritized shortlists.
Mandatory logins and forms bled the funnel before recruiters saw anyone. An AI agent now guides them from application to offer via text.
Manual admin bottlenecked 60,000 frontline hires. Now, an AI text agent screens and schedules, freeing recruiters to engage candidates.
Manual reviews bottlenecked 2-hour client deadlines. Now, an AI agent instantly screens applicants to deliver prioritized shortlists.
Manually updated profiles left skills stale. The first prototype took two hours per 1,000 consultants—now the agent covers 130K in minutes.
Routine cloud setups tied up engineers for days. Now, developers ask AI agents in Jira and Webex to provision resources instantly.
Recruiters juggled disconnected systems while managers fielded candidate calls from the back office. An AI now screens and engages 24/7.
Scheduling a single interview took days across a 20-step process. SIEA now books in real time—record: 9 seconds.