Aging CRMs and Excel sheets bottlenecked operations. Now, agents resolve calls in 1 minute and mobile workers query data via hands-free AI.
The UK's largest parcel delivery company handles over 900 million shipments a year across a growing network of more than 6,000 vehicles.
Critical operations relied on an aging, slow CRM system for customer service and complex Excel spreadsheets for fleet tracking. These legacy tools...
“We wanted to target operational improvements, drive transformational change, and improve customer experience with automation.”
Parcel delivery and courier service for e-commerce and retail.
Enterprise software, cloud infrastructure, and consumer electronics platform.
Developed Power Platform solutions and AI agents to automate Evri's business processes.
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