AI case study

C.H. RobinsonEmail order processing

Handwritten notes on PDFs caused 4-hour queue delays. AI now deciphers the unstructured data to automate 5,500 daily orders.

Published|11 months ago

Key results

Daily Time Savings
600+ hours
Daily Automated Orders
~5,500

Result highlights

Unlock 2 result highlights

The story

Context

One of the world's largest logistics providers manages 37 million shipments annually across ocean, air, rail, and truck for 83,000 customers.

Challenge

The company receives 15,000 daily shipping requests containing inconsistent formatting and handwritten notes on PDFs. Staff spent seven minutes...

Solution
Unlock full story

The company

C.H. Robinson logo

C.H. Robinson

chrobinson.com

Third-party logistics and supply chain management services provider.

IndustryTransportation & Logistics
LocationEden Prairie, MN, USA
Employees10K-50K
Founded1905

The AI provider

Framework and developer platform for building LLM-powered applications.

IndustrySoftware & Platforms
LocationSan Francisco, CA, USA
Employees11-50
Founded2022

Similar Case Studies

Related implementations across industries and use cases

43 AI case studies in Transportation & Logistics

213 AI case studies in Operations