Manual maintenance reports and routine purchases bottlenecked staff. AI agents now accurately classify faults and recommend suppliers.
One of the world's leading energy producers and suppliers, operating in nearly 120 countries across a diverse portfolio ranging from natural gas and biofuels to electricity and oil.
Staff relied on manual processes to analyze industrial maintenance reports and handle routine purchasing transactions up to €50,000. These manual...
“AI is not merely a technology; it’s a strategic lever for reinventing our businesses.”
Integrated producer and marketer of oil, gas, renewables, and electricity.
Supported TotalEnergies in developing the BuyerCompanion AI agent for procurement processes.
Enterprise software, cloud infrastructure, and consumer electronics platform.
TotalEnergies's Task automation is part of this use case:
Related implementations across industries and use cases
Experts were bottlenecked by repetitive questions. Now, employees build custom agents to retrieve answers and free up specialists.
Comparing quotes and sorting inquiries manually bottlenecked staff. Now, AI handles both while custom agents proactively flag supply risks.
Four separate portals slowed resolution for 50,000 staff. A GenAI agent in Teams now resolves queries instantly in 17 languages.
Manual call notes burdened agents, while managers struggled to track promises. Now, AI copilots automate summaries and verify commitments.
Managers once manually reviewed up to 84 recordings to find information. Now, AI instantly generates summaries and automated scorecards.
Training models for 300+ invoice formats bottlenecked operations. Now, generative AI extracts data instantly; staff review exceptions.
Pulling answers from a sprawling customer dataset once meant weeks of SQL; now anyone asks in plain language and explores it in seconds.
Manual maintenance reports and routine purchases bottlenecked staff. AI agents now accurately classify faults and recommend suppliers.
One of the world's leading energy producers and suppliers, operating in nearly 120 countries across a diverse portfolio ranging from natural gas and biofuels to electricity and oil.
Staff relied on manual processes to analyze industrial maintenance reports and handle routine purchasing transactions up to €50,000. These manual...
“AI is not merely a technology; it’s a strategic lever for reinventing our businesses.”
Integrated producer and marketer of oil, gas, renewables, and electricity.
Supported TotalEnergies in developing the BuyerCompanion AI agent for procurement processes.
Enterprise software, cloud infrastructure, and consumer electronics platform.
TotalEnergies's Task automation is part of this use case:
Related implementations across industries and use cases
Experts were bottlenecked by repetitive questions. Now, employees build custom agents to retrieve answers and free up specialists.
Comparing quotes and sorting inquiries manually bottlenecked staff. Now, AI handles both while custom agents proactively flag supply risks.
Four separate portals slowed resolution for 50,000 staff. A GenAI agent in Teams now resolves queries instantly in 17 languages.
Manual call notes burdened agents, while managers struggled to track promises. Now, AI copilots automate summaries and verify commitments.
Managers once manually reviewed up to 84 recordings to find information. Now, AI instantly generates summaries and automated scorecards.
Training models for 300+ invoice formats bottlenecked operations. Now, generative AI extracts data instantly; staff review exceptions.
Pulling answers from a sprawling customer dataset once meant weeks of SQL; now anyone asks in plain language and explores it in seconds.