AI case study

TotalEnergiesTask automation

Manual workflows delayed fault detection and routine sourcing. Now, custom AI agents auto-analyze reports and recommend suppliers.

Published|4 months ago

Key results

Fault ID Accuracy
25-45%
Target Purchase Savings
10%

Result highlights

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The story

Context

One of the world's leading energy producers and suppliers, operating in nearly 120 countries across a diverse portfolio ranging from natural gas and biofuels to electricity and oil.

Challenge

Staff relied on manual processes to analyze industrial maintenance reports and handle routine purchasing transactions up to €50,000. These manual...

Solution
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Scope & timeline

  • 30,000 Copilot licenses deployed to employees
  • 70% weekly Copilot usage rate among employees

Quotes

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The company

TotalEnergies logo

TotalEnergies

totalenergies.com

Integrated producer and marketer of oil, gas, renewables, and electricity.

IndustryEnergy & Utilities
LocationCourbevoie, France
Employees50K-100K
Founded1924

The vendor

Enterprise software, cloud infrastructure, and consumer electronics platform.

IndustrySoftware & Platforms
LocationRedmond, WA, USA
Employees100K+
Founded1975

The implementation partner

Supported TotalEnergies in developing the BuyerCompanion AI agent for procurement processes.

IndustrySoftware & Platforms
LocationLyon, Auvergne-Rhône-Alpes, France
Employees11-50
Founded2017

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