Manual maintenance reports and routine purchases bottlenecked staff. AI agents now accurately classify faults and recommend suppliers.
One of the world's leading energy producers and suppliers, operating in nearly 120 countries across a diverse portfolio ranging from natural gas and biofuels to electricity and oil.
Staff relied on manual processes to analyze industrial maintenance reports and handle routine purchasing transactions up to €50,000. These manual...
“AI is not merely a technology; it’s a strategic lever for reinventing our businesses.”
TotalEnergies's Task automation is part of this use case:
Integrated producer and marketer of oil, gas, renewables, and electricity.
Enterprise software, cloud infrastructure, and consumer electronics platform.
Supported TotalEnergies in developing the BuyerCompanion AI agent for procurement processes.
Related implementations across industries and use cases
Experts were bottlenecked by repetitive questions. Now, employees build custom agents to retrieve answers and free up specialists.
Comparing quotes and sorting inquiries manually bottlenecked staff. Now, AI handles both while custom agents proactively flag supply risks.
Four separate portals slowed resolution for 50,000 staff. A GenAI agent in Teams now resolves queries instantly in 17 languages.
Manual call notes burdened agents, while managers struggled to track promises. Now, AI copilots automate summaries and verify commitments.
Managers once manually reviewed up to 84 recordings to find information. Now, AI instantly generates summaries and automated scorecards.
QA teams manually searched vast incident logs to assess deviations. Now, multi-agent AI synthesizes past cases into verified summaries.
Manual translation dragged 60-minute calls to 90+, silencing experts. Now, live AI captions let teams collaborate in native languages.
Manual maintenance reports and routine purchases bottlenecked staff. AI agents now accurately classify faults and recommend suppliers.
One of the world's leading energy producers and suppliers, operating in nearly 120 countries across a diverse portfolio ranging from natural gas and biofuels to electricity and oil.
Staff relied on manual processes to analyze industrial maintenance reports and handle routine purchasing transactions up to €50,000. These manual...
“AI is not merely a technology; it’s a strategic lever for reinventing our businesses.”
TotalEnergies's Task automation is part of this use case:
Integrated producer and marketer of oil, gas, renewables, and electricity.
Enterprise software, cloud infrastructure, and consumer electronics platform.
Supported TotalEnergies in developing the BuyerCompanion AI agent for procurement processes.
Related implementations across industries and use cases
Experts were bottlenecked by repetitive questions. Now, employees build custom agents to retrieve answers and free up specialists.
Comparing quotes and sorting inquiries manually bottlenecked staff. Now, AI handles both while custom agents proactively flag supply risks.
Four separate portals slowed resolution for 50,000 staff. A GenAI agent in Teams now resolves queries instantly in 17 languages.
Manual call notes burdened agents, while managers struggled to track promises. Now, AI copilots automate summaries and verify commitments.
Managers once manually reviewed up to 84 recordings to find information. Now, AI instantly generates summaries and automated scorecards.
QA teams manually searched vast incident logs to assess deviations. Now, multi-agent AI synthesizes past cases into verified summaries.
Manual translation dragged 60-minute calls to 90+, silencing experts. Now, live AI captions let teams collaborate in native languages.