Comparing quotes and sorting inquiries manually bottlenecked staff. Now, AI handles both while custom agents proactively flag supply risks.
A manufacturing company manages extensive procurement and supply chain operations while handling large volumes of routine customer service inquiries.
Employees spent up to 45 minutes manually comparing procurement quotes and relied on time-consuming research to identify supply chain risks like...
“Copilot was the perfect entry point for us. The integration into the existing M365 environment reduced barriers and made usage easier.”
Manufacturer of technical adhesive tapes and self-adhesive system solutions.
Enterprise software, cloud infrastructure, and consumer electronics platform.
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