AI case study

EYWorkflow automation

Manual coordination across systems bottlenecked teams. Now, employees build custom AI agents to automate tasks like purchase analysis.

Published|3 months ago

The story

Context

One of the world's largest professional services organizations, operating globally with over 150,000 employees.

Challenge

As business demands accelerated, a gap emerged between future organizational needs and current workforce capacity. Employees frequently struggled...

Solution
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Scope & timeline

  • 150,000+ employees using Microsoft 365 Copilot

Quotes

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The company

Global professional services for assurance, tax, consulting, and strategy.

IndustryProfessional Services
LocationLondon, England, UK
Employees100K+
Founded1989

The vendor

Enterprise software, cloud infrastructure, and consumer electronics platform.

IndustrySoftware & Platforms
LocationRedmond, WA, USA
Employees100K+
Founded1975

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