Manual coordination across systems bottlenecked teams. Now, employees build custom AI agents to automate tasks like purchase analysis.
One of the world's largest professional services organizations, operating globally with over 150,000 employees.
As business demands accelerated, a gap emerged between future organizational needs and current workforce capacity. Employees frequently struggled...
“The stakes are high right now for our clients and for EY, particularly around the area of measuring and managing the value of AI.”
Global professional services for assurance, tax, consulting, and strategy.
Enterprise software, cloud infrastructure, and consumer electronics platform.
EY's Workflow automation is part of this use case:
Related implementations across industries and use cases
Admin tasks bogged down 364k consultants. Copilot now drives 40M+ actions, reclaiming $150M in time for client advisory.
Japan's shrinking workforce capped headcount. Instead of relying on IT, non-coding staff built AI workflows for daily budget approvals.
Agents sifted through notes on 1M annual tickets. AI now drafts resolutions and summaries, saving 160,000 hours of work per year.
Admin tasks bogged down 364k consultants. Copilot now drives 40M+ actions, reclaiming $150M in time for client advisory.
Japan's shrinking workforce capped headcount. Instead of relying on IT, non-coding staff built AI workflows for daily budget approvals.
With 115K annual applicants, managers read resumes between van breakdowns. Now Maria screens, schedules, and offers—managers just decide.
Officers hand-checked vendor compliance and stitched procurement docs from scattered files. Now a bot and AI handle both.
Scaling AI access across a 100,000-employee workforce risked system overloads. An auto-scaling platform launched with zero downtime.
Energy market research that took weeks now closes same-day. Staff freed from chasing information to make the calls that matter.
Manual coordination across systems bottlenecked teams. Now, employees build custom AI agents to automate tasks like purchase analysis.
One of the world's largest professional services organizations, operating globally with over 150,000 employees.
As business demands accelerated, a gap emerged between future organizational needs and current workforce capacity. Employees frequently struggled...
“The stakes are high right now for our clients and for EY, particularly around the area of measuring and managing the value of AI.”
Global professional services for assurance, tax, consulting, and strategy.
Enterprise software, cloud infrastructure, and consumer electronics platform.
EY's Workflow automation is part of this use case:
Related implementations across industries and use cases
Admin tasks bogged down 364k consultants. Copilot now drives 40M+ actions, reclaiming $150M in time for client advisory.
Japan's shrinking workforce capped headcount. Instead of relying on IT, non-coding staff built AI workflows for daily budget approvals.
Agents sifted through notes on 1M annual tickets. AI now drafts resolutions and summaries, saving 160,000 hours of work per year.
Admin tasks bogged down 364k consultants. Copilot now drives 40M+ actions, reclaiming $150M in time for client advisory.
Japan's shrinking workforce capped headcount. Instead of relying on IT, non-coding staff built AI workflows for daily budget approvals.
With 115K annual applicants, managers read resumes between van breakdowns. Now Maria screens, schedules, and offers—managers just decide.
Officers hand-checked vendor compliance and stitched procurement docs from scattered files. Now a bot and AI handle both.
Scaling AI access across a 100,000-employee workforce risked system overloads. An auto-scaling platform launched with zero downtime.
Energy market research that took weeks now closes same-day. Staff freed from chasing information to make the calls that matter.