Routine admin bogged down 120,000 staff. Secure custom GPTs now automate workflows, freeing bankers for strategy and risk analysis.
A global financial services institution operating in 25 countries with 120,000 employees, widely recognized as a pioneer in digital banking transformation.
Employees faced a heavy burden of routine administrative tasks, limiting capacity for strategic client support and risk analysis. The bank sought to...
“We were pioneers in the digital and mobile transformation, and we are now entering the AI era with even greater ambition. Our alliance with OpenAI accelerates the native integration of artificial intelligence across the bank to create a smarter, more proactive, and completely personalized banking experience, anticipating the needs of every client.”
Multinational financial services group for retail, corporate, and investment banking.
AI research and deployment company developing generative models and tools.
BBVA's Employee task automation is part of this use case:
Related implementations across industries and use cases
"Shadow AI" posed security risks. BBVA moved 11,000 staff to a governed platform where they built 20,000 custom workflow assistants.
Central IT couldn't reach the long tail of daily tasks. Now, 50% of staff use opt-in AI to scan contracts and prep for meetings.
AI was restricted to tech teams. By embedding governance, 20k staff now build agents that cut legal reviews from 4 hours to 1.
"Shadow AI" posed security risks. BBVA moved 11,000 staff to a governed platform where they built 20,000 custom workflow assistants.
Central IT couldn't reach the long tail of daily tasks. Now, 50% of staff use opt-in AI to scan contracts and prep for meetings.
Minor compliance updates once forced full video reshoots. Now, course creators generate and edit AI avatar videos directly from text.
Shifting to B2B sales exposed disconnected workflows and anecdotal forecasts. Now, AI analyzes interactions to surface deal intelligence.
Disparate tools slowed 320,000 employees. Unifying on Teams and Copilot connected the workforce and embedded AI into daily habits.
Seven analysts manually wrote notes for 200 products. AI agents now digest fact sheets to draft compliant commentary instantly.
Routine admin bogged down 120,000 staff. Secure custom GPTs now automate workflows, freeing bankers for strategy and risk analysis.
A global financial services institution operating in 25 countries with 120,000 employees, widely recognized as a pioneer in digital banking transformation.
Employees faced a heavy burden of routine administrative tasks, limiting capacity for strategic client support and risk analysis. The bank sought to...
“We were pioneers in the digital and mobile transformation, and we are now entering the AI era with even greater ambition. Our alliance with OpenAI accelerates the native integration of artificial intelligence across the bank to create a smarter, more proactive, and completely personalized banking experience, anticipating the needs of every client.”
Multinational financial services group for retail, corporate, and investment banking.
AI research and deployment company developing generative models and tools.
BBVA's Employee task automation is part of this use case:
Related implementations across industries and use cases
"Shadow AI" posed security risks. BBVA moved 11,000 staff to a governed platform where they built 20,000 custom workflow assistants.
Central IT couldn't reach the long tail of daily tasks. Now, 50% of staff use opt-in AI to scan contracts and prep for meetings.
AI was restricted to tech teams. By embedding governance, 20k staff now build agents that cut legal reviews from 4 hours to 1.
"Shadow AI" posed security risks. BBVA moved 11,000 staff to a governed platform where they built 20,000 custom workflow assistants.
Central IT couldn't reach the long tail of daily tasks. Now, 50% of staff use opt-in AI to scan contracts and prep for meetings.
Minor compliance updates once forced full video reshoots. Now, course creators generate and edit AI avatar videos directly from text.
Shifting to B2B sales exposed disconnected workflows and anecdotal forecasts. Now, AI analyzes interactions to surface deal intelligence.
Disparate tools slowed 320,000 employees. Unifying on Teams and Copilot connected the workforce and embedded AI into daily habits.
Seven analysts manually wrote notes for 200 products. AI agents now digest fact sheets to draft compliant commentary instantly.