Staff spent weeks manually chasing riders and verifying sites. Voice agents now complete thousands of calls in hours.
One of Europe’s largest on-demand delivery networks connects millions of consumers with over 176,000 local businesses across multiple regions and languages.
Rider applicants frequently dropped off during onboarding, requiring time-intensive manual outreach to re-engage them. Simultaneously, support teams...
“The ElevenLabs platform is very intuitive, and the support from the ElevenLabs engineering team made deployment really efficient.”
Online food and grocery delivery platform connecting local businesses with customers.
AI voice synthesis platform for text-to-speech, dubbing, and voice cloning.
Deliveroo's Automated voice outreach is part of this use case:
Related implementations across industries and use cases
A new SUV launch generated massive lead surges. AI voice agents handled initial outbound calls, routing high-intent leads to human dealers.
Rigid phone menus struggled to engage patients. Voice AI now handles screening reminders with native fluency in English and Spanish.
Ops manually chased drivers via chaotic calls. An AI voice agent now automates outreach, updating a dozen orders in a single interaction.
Manual calls couldn't meet warehouse demand. AI now conducts 50k multilingual interviews monthly, automating 85% of worker vetting.
Manual screening for 160K hires bottlenecked 20 recruiters. Now, an AI agent screens candidates via text and fills managers' calendars.
Attendants couldn't memorize procedures for 340 equipment types. Now, an AI app surfaces exact fixes directly to frontline staff.
Complex logistics terms bottlenecked output. AI trained on definitions now drafts posts, helping new hires ramp in three weeks.
Manual underwriting and billing created operational bottlenecks. AI now automates submissions and policy checks, freeing brokers for advisory work.
Reviewing handwritten, unstructured documents took handlers up to an hour per claim. Now, AI extracts and validates data automatically.
Staff spent weeks manually chasing riders and verifying sites. Voice agents now complete thousands of calls in hours.
One of Europe’s largest on-demand delivery networks connects millions of consumers with over 176,000 local businesses across multiple regions and languages.
Rider applicants frequently dropped off during onboarding, requiring time-intensive manual outreach to re-engage them. Simultaneously, support teams...
“The ElevenLabs platform is very intuitive, and the support from the ElevenLabs engineering team made deployment really efficient.”
Online food and grocery delivery platform connecting local businesses with customers.
AI voice synthesis platform for text-to-speech, dubbing, and voice cloning.
Deliveroo's Automated voice outreach is part of this use case:
Related implementations across industries and use cases
A new SUV launch generated massive lead surges. AI voice agents handled initial outbound calls, routing high-intent leads to human dealers.
Rigid phone menus struggled to engage patients. Voice AI now handles screening reminders with native fluency in English and Spanish.
Ops manually chased drivers via chaotic calls. An AI voice agent now automates outreach, updating a dozen orders in a single interaction.
Manual calls couldn't meet warehouse demand. AI now conducts 50k multilingual interviews monthly, automating 85% of worker vetting.
Manual screening for 160K hires bottlenecked 20 recruiters. Now, an AI agent screens candidates via text and fills managers' calendars.
Attendants couldn't memorize procedures for 340 equipment types. Now, an AI app surfaces exact fixes directly to frontline staff.
Complex logistics terms bottlenecked output. AI trained on definitions now drafts posts, helping new hires ramp in three weeks.
Manual underwriting and billing created operational bottlenecks. AI now automates submissions and policy checks, freeing brokers for advisory work.
Reviewing handwritten, unstructured documents took handlers up to an hour per claim. Now, AI extracts and validates data automatically.