Humans took 2 hours to reply. GPT-5.1 agents now respond in minutes, capturing the 40% of inquiries arriving after hours.
A communication platform serving over 10,000 local businesses across automotive, home services, and healthcare sectors.
Approximately 40% of customer inquiries arrive after hours, and human response times averaging over two hours missed the two-minute window required...
“People assume AI is for big tech. But local businesses need it more than anybody and they’re seeing the biggest impact.”
AI lead management and communication platform for local businesses.
AI research and deployment company developing generative models and tools.
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