Key results
YoY AI Revenue Growth
300%
Client Revenue Increase
~30%
Response Time
<1 min
vs >2 hours
Result highlights
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The story
A communication platform serving over 10,000 local businesses across automotive, home services, and healthcare sectors.
Approximately 40% of customer inquiries arrive after hours, and human response times averaging over two hours missed the two-minute window required...
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Quotes
“People assume AI is for big tech. But local businesses need it more than anybody and they’re seeing the biggest impact.”
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The company
Podium
podium.comAI lead management and communication platform for local businesses.
IndustrySoftware & Platforms
LocationLehi, UT, USA
Employees1K-5K
Founded2014
Scope & timeline
- Content creation cut from weeks to hours
- 10,000 SMBs using AI agents