Sales reps were buried in unqualified leads. An AI agent now queries 2,000+ pages to answer visitors and route only high-value buyers.
A global enterprise software company receives millions of monthly website visitors navigating an extensive portfolio of products and complex documentation.
Visitors struggled to locate specific information through traditional search, leading to an influx of unqualified contact form inquiries that...
“By asking contextual follow-up questions, it’s more humanlike. Agentforce is a huge leap from the chatbots of the past. It delivers that logical next response that you don’t have to rigidly define.”
AI-powered CRM platform for sales, service, marketing, and commerce teams.
Note — Salesforce is also the AI provider behind this implementation.
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