Software & Platforms|Sales

ElevenLabs
Inbound lead qualification

Staff chased context on incomplete forms. An AI agent now qualifies leads in 32 languages, booking meetings in minutes.

PublishedOct 14, 2025|4 months ago

Key results

Automated Qualification
78%
CSAT Score
8.7
SDR Workload Equivalent
2 FTEs

Result highlights

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The story

An AI audio platform receives hundreds of weekly enterprise inquiries, ranging from individual users suited for self-serve plans to large organizations requiring custom deployments.

The sales team manually reviewed every submission to filter leads, creating bottlenecks where Friday evening inquiries wouldn't receive responses...

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Quotes

The company

ElevenLabs logo

ElevenLabs

elevenlabs.io

AI voice synthesis platform for text-to-speech, dubbing, and voice cloning.

IndustrySoftware & Platforms
LocationNew York, NY, USA
Employees51-250
Founded2022

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