AI case study

ElevenLabsInbound lead qualification

Staff chased context on incomplete forms. An AI agent now qualifies leads in 32 languages, booking meetings in minutes.

Published

Key results

Automated Qualification
78%
CSAT Score
8.7
SDR Workload Equivalent
2 FTEs

Result highlights

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The story

Context

An AI audio platform receives hundreds of weekly enterprise inquiries, ranging from individual users suited for self-serve plans to large organizations requiring custom deployments.

Challenge

The sales team manually reviewed every submission to filter leads, creating bottlenecks where Friday evening inquiries wouldn't receive responses...

Solution
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Quotes

The company

ElevenLabs logo

ElevenLabs

elevenlabs.io

AI voice synthesis platform for text-to-speech, dubbing, and voice cloning.

IndustrySoftware & Platforms
LocationNew York, NY, USA
Employees51-250
Founded2022

The vendor

NoteElevenLabs is also the vendor behind this implementation.

Use case

ElevenLabs's Inbound lead qualification is part of this use case:

Lead Qualification
25 case studies(+8% YoY)
Proven impact?
LowModerateVery Strong
12.4Very strong
16.3Very strongwithin Software & Platforms
11.5Very strongwithin Sales

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