Mahindra Group
Customer outreach
A new SUV launch generated massive lead surges. AI voice agents handled initial outbound calls, routing high-intent leads to human dealers.
- ~8% conversion uplift vs previous methods
Static forms ignored cultural nuance. Now, AI agents speak local dialects to capture leads and automate feedback calls.
A global automotive manufacturer and mobility provider serves customers across 25 countries in Africa, Latin America, the Middle East, and Asia.
The company relied on static web forms for lead capture, which offered a generic experience across nine different languages and diverse cultural...
Manufacturer of motorcycles, scooters, and three-wheeled vehicles.
AI voice synthesis platform for text-to-speech, dubbing, and voice cloning.
TVS Motor Company's Sales and customer support is part of this use case:
Related implementations across industries and use cases
A new SUV launch generated massive lead surges. AI voice agents handled initial outbound calls, routing high-intent leads to human dealers.
Fragmented support caused frustrating handoffs. Live AI translation now lets a small English-speaking team handle 14 languages instantly.
Manual reviews and language gaps dragged repairs to a week. AI now diagnoses faults in 100 languages, halving the cycle.
Human sales teams clock out; buyers don't. Voice agents, accent-matched by region, now qualify and book site visits around the clock.
Manual follow-ups and time zone gaps delayed global buyers. Now, a 24/7 AI agent instantly personalizes multilingual conversations.
Fragmented support caused frustrating handoffs. Live AI translation now lets a small English-speaking team handle 14 languages instantly.
Each new agent took 8 weeks to ship reliably. A factory framework cut that to days, freeing people for the relationship work AI can't do.
Fragmented legacy tools bottlenecked underwriters. A unified platform and GenAI assistant now automate data extraction across 25 countries.
30 minutes per letter, 1,000+ sent per rep each year. AI now drafts and transcribes; no message reaches a customer without a human review.
Static forms ignored cultural nuance. Now, AI agents speak local dialects to capture leads and automate feedback calls.
A global automotive manufacturer and mobility provider serves customers across 25 countries in Africa, Latin America, the Middle East, and Asia.
The company relied on static web forms for lead capture, which offered a generic experience across nine different languages and diverse cultural...
Manufacturer of motorcycles, scooters, and three-wheeled vehicles.
AI voice synthesis platform for text-to-speech, dubbing, and voice cloning.
TVS Motor Company's Sales and customer support is part of this use case:
Related implementations across industries and use cases
A new SUV launch generated massive lead surges. AI voice agents handled initial outbound calls, routing high-intent leads to human dealers.
Fragmented support caused frustrating handoffs. Live AI translation now lets a small English-speaking team handle 14 languages instantly.
Manual reviews and language gaps dragged repairs to a week. AI now diagnoses faults in 100 languages, halving the cycle.
Human sales teams clock out; buyers don't. Voice agents, accent-matched by region, now qualify and book site visits around the clock.
Manual follow-ups and time zone gaps delayed global buyers. Now, a 24/7 AI agent instantly personalizes multilingual conversations.
Fragmented support caused frustrating handoffs. Live AI translation now lets a small English-speaking team handle 14 languages instantly.
Each new agent took 8 weeks to ship reliably. A factory framework cut that to days, freeing people for the relationship work AI can't do.
Fragmented legacy tools bottlenecked underwriters. A unified platform and GenAI assistant now automate data extraction across 25 countries.
30 minutes per letter, 1,000+ sent per rep each year. AI now drafts and transcribes; no message reaches a customer without a human review.