Complex queries broke rigid bots while agents waited on internal calls. Now, AI resolves rebooking and policy questions instantly.
Türkiye’s leading low-cost carrier flies over 37 million passengers annually to more than 140 destinations across Europe, the Middle East, and Asia.
Traditional intent-based chatbots provided limited support for complex queries, while sales agents faced long wait times when manually contacting...
“Our mission is very clear: we believe everyone has the right to fly. Technology moves us toward that goal by making our operations more efficient.”
Low-cost airline for domestic and international passenger air travel.
Enterprise software, cloud infrastructure, and consumer electronics platform.
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