Travel & Tourism|Product Engineering

Trip.com Group
Hotel search

Queries for "night view" missed "scenic evenings." AI now matches intent across 1.2M properties in <100ms, regardless of phrasing.

PublishedJan 5, 2026|1 month ago

Key results

P99.9 Search Latency

<100ms

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The story

One of the world’s largest online travel service providers offers access to over 1.2 million accommodation choices for travelers across more than 200 countries.

Legacy keyword search failed to capture intent, meaning queries for "beautiful night view" missed relevant listings described as having a "scenic...

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The company

Trip.com Group

group.trip.com

Online travel service provider for lodging, transportation, and packaged tours.

IndustryTravel & Tourism

LocationShanghai, China

Employees10K-50K

Founded1999

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