Inboxes overflowed with tracking and sizing queries. An AI now locates orders and asks player height to size gloves instantly.
An iconic American manufacturer of high-performance sports equipment and apparel with a century-long history of craftsmanship.
Support inboxes were overflowing with inquiries ranging from custom glove tracking to nuanced sizing questions, often forcing customers to wait 24...
“Wilson’s challenge wasn’t a lack of ideas — it was how to handle our email volume effectively. Our inbox was overflowing with everything from order tracking to returns to warranty questions. We needed an immediate solution that would enable Wilson to provide high quality answers in a timely manner.”
Manufacturer of high-performance sports equipment, apparel, and accessories.
AI agent platform for autonomous enterprise customer service.
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