Manual teams couldn't support millions of shops. AI agents now resolve delivery issues, escalating complex cases to humans.
A global food and beverage leader generating nearly $92 billion in revenue, with a complex supply chain serving over 200 countries and territories.
While major accounts receive regular in-person visits, millions of smaller shops and bodegas faced service gaps that risked significant revenue loss...
“There are a lot of financial pressures on our consumers. The more efficient we can be with our operations, the better.”
Global food and beverage corporation specializing in snacks and soft drinks.
AI-powered CRM platform for sales, service, marketing, and commerce teams.
Designed a five-year roadmap with PepsiCo for Salesforce implementation and AI-driven service.
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