Expanding to 40,000 products bottlenecked the digital team with manual curation. AI search now automates category merchandising.
A furniture and homewares retailer operating 60 stores across Australia and New Zealand expanded its online catalog from 10,000 to 40,000 products in 18 months through a new drop-ship channel.
The rapid catalog expansion made product discovery problematic, as the default SAP search engine had reached its maximum capacity. The digital team...
“We chose a partner who shares our vision and is invested in our growth. With Coveo’s AI roadmap, we’re continually pushing the boundaries of what we can deliver for our customers — backed by dedicated local support and a genuine commitment to our success.”
Furniture and homeware retailer specializing in contemporary home furnishings.
AI-powered enterprise search, recommendations, and commerce relevance platform.
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