Keyword search missed nuance. AI now decodes intent—like "wet" meaning waterproof—to curate items like an in-store expert.
A major direct sales and ecommerce subsidiary of Thailand's Saha Group offering over 1,000 brands to digital shoppers.
Traditional keyword matching failed to capture user intent or vague descriptions, preventing the platform from mimicking the guidance of an expert...
“Working with Google Cloud helps us elevate the search experience at Shop Global beyond traditional keyword matching to a more intelligent and personalized interaction, similar to having a personal assistant guiding our customers.”
TV shopping and e-commerce platform for consumer goods in Thailand.
Cloud computing services, AI infrastructure, and data analytics platforms for enterprises.
Implemented an AI-powered agentic and LLM search solution for Shop Global's ecommerce platform.
Related implementations across industries and use cases
Exact-match search missed synonyms. AI now maps intent—linking "cooling goods" to inventory—turning vague queries into sales.
Language barriers hid 2M products from global buyers. AI now rewrites queries to find exact matches across borders.
With 60 partners, data standards didn't exist. AI now standardizes 1.5M images and matches text queries to inventory.
Exact-match search missed synonyms. AI now maps intent—linking "cooling goods" to inventory—turning vague queries into sales.
Algorithms just matched similar items. An AI stylist now curates full outfits, replicating in-store expertise online.
Shoppers built lists item-by-item. Now, they build full baskets in one prompt, while staff automate internal workflows.
Online shoppers lacked guidance to navigate 26,000 appliances. An AI agent now matches natural queries to technical specs, driving sales.
Manual workflows delayed global campaigns for weeks. Now, local teams use GenAI to instantly draft localized, regulatory-compliant copy.
Producers manually matched timestamps. Now, teams edit transcripts directly, and AI generates social clips without video skills.
Keyword search missed nuance. AI now decodes intent—like "wet" meaning waterproof—to curate items like an in-store expert.
A major direct sales and ecommerce subsidiary of Thailand's Saha Group offering over 1,000 brands to digital shoppers.
Traditional keyword matching failed to capture user intent or vague descriptions, preventing the platform from mimicking the guidance of an expert...
“Working with Google Cloud helps us elevate the search experience at Shop Global beyond traditional keyword matching to a more intelligent and personalized interaction, similar to having a personal assistant guiding our customers.”
TV shopping and e-commerce platform for consumer goods in Thailand.
Cloud computing services, AI infrastructure, and data analytics platforms for enterprises.
Implemented an AI-powered agentic and LLM search solution for Shop Global's ecommerce platform.
Related implementations across industries and use cases
Exact-match search missed synonyms. AI now maps intent—linking "cooling goods" to inventory—turning vague queries into sales.
Language barriers hid 2M products from global buyers. AI now rewrites queries to find exact matches across borders.
With 60 partners, data standards didn't exist. AI now standardizes 1.5M images and matches text queries to inventory.
Exact-match search missed synonyms. AI now maps intent—linking "cooling goods" to inventory—turning vague queries into sales.
Algorithms just matched similar items. An AI stylist now curates full outfits, replicating in-store expertise online.
Shoppers built lists item-by-item. Now, they build full baskets in one prompt, while staff automate internal workflows.
Online shoppers lacked guidance to navigate 26,000 appliances. An AI agent now matches natural queries to technical specs, driving sales.
Manual workflows delayed global campaigns for weeks. Now, local teams use GenAI to instantly draft localized, regulatory-compliant copy.
Producers manually matched timestamps. Now, teams edit transcripts directly, and AI generates social clips without video skills.