Complex queries forced human intervention, slowing sales. AI now resolves intricate questions autonomously to close the sale.
A conversational commerce platform designed to provide personalized, interactive shopping experiences through chat interfaces.
Automated systems struggled to handle complex or unexpected customer queries in real time, often forcing human agents to intervene. This disruption...
Conversational AI platform for D2C brands to automate sales and support on WhatsApp.
Enterprise software, cloud infrastructure, and consumer electronics platform.
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Spikes across scattered channels bottlenecked support. Generative AI now fields voice and text instantly, with zero human aid.
Complex variables like lighting froze buyers. A GenAI assistant now advises on color and quantity, adding items directly to carts.
Manual fixes slowed order processing to 2.5 hours. AI code optimization cut that to 30 minutes and reduced incidents by 50%.
300+ receipt layouts forced manual entry. GenAI now reads raw images with 98.6% accuracy, cutting costs 90%.
Lab supply orders were handwritten in notebooks. Digital ordering now takes seconds, saving 30,000 hours for research annually.
Experts spent 15 minutes pulling data from scattered systems. Natural language prompts now generate detailed reports instantly.