ASOS
Shopping assistant
Static search left shoppers hunting for trends. An AI assistant now converses to curate personalized outfits in real time.
- Zero safety or security red flags during testing
- 150 internal users in pilot testing
Complex variables like lighting froze buyers. A GenAI assistant now advises on color and quantity, adding items directly to carts.
A French do-it-yourself retailer sought to reposition its brand as a trusted partner for complex home improvement initiatives.
Painting projects involve complex variables like natural lighting and color visualization that create friction in the buying process. Customers often...
French retail chain for DIY, home improvement, tools, and gardening products.
Related implementations across industries and use cases
Static search left shoppers hunting for trends. An AI assistant now converses to curate personalized outfits in real time.
Online shoppers browsed without guidance. A white-glove AI assistant now interprets needs, driving 2x conversion volume vs search.
Generic queries clogged phone lines. AI now resolves 60% of app inquiries, freeing advisors to solve complex customer issues.
Manual fixes slowed order processing to 2.5 hours. AI code optimization cut that to 30 minutes and reduced incidents by 50%.
300+ receipt layouts forced manual entry. GenAI now reads raw images with 98.6% accuracy, cutting costs 90%.
Analysts spent days manually merging data. GenAI now generates localized campaign summaries for 20 audiences across six countries.
Manual ad production took months. Now, teams use AI to predict performance and generate creative in just 5 days.