Online shoppers browsed without guidance. A white-glove AI assistant now interprets needs, driving 2x conversion volume vs search.
One of Türkiye's largest homeware retailers operates 305 stores and 2,000 points of sale across 43 countries, approaching $1 billion in annual revenue.
The shift to online sales created a gap between the digital experience and the company's signature white-glove in-store service. Customers browsing...
“Technology, and using it well in the service of customers, has always been a primary focus.”
Manufacturer and retailer of kitchenware, dinnerware, and small home appliances.
Karaca's Online shopping assistant is part of this use case:
Related implementations across industries and use cases
Online shoppers lacked guidance to navigate 26,000 appliances. An AI agent now matches natural queries to technical specs, driving sales.
With three doctors serving 400 stores, queries took 24 hours. GenAI now mines 500k files to cut response times by 70%.
Data silos slowed time-to-market. Now, GenAI matches shoppers to items, boosting recommendation conversions by over 600%.
Online shoppers lacked guidance to navigate 26,000 appliances. An AI agent now matches natural queries to technical specs, driving sales.
Generic queries clogged phone lines. AI now resolves 60% of app inquiries, freeing advisors to solve complex customer issues.
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Online shoppers browsed without guidance. A white-glove AI assistant now interprets needs, driving 2x conversion volume vs search.
One of Türkiye's largest homeware retailers operates 305 stores and 2,000 points of sale across 43 countries, approaching $1 billion in annual revenue.
The shift to online sales created a gap between the digital experience and the company's signature white-glove in-store service. Customers browsing...
“Technology, and using it well in the service of customers, has always been a primary focus.”
Manufacturer and retailer of kitchenware, dinnerware, and small home appliances.
Karaca's Online shopping assistant is part of this use case:
Related implementations across industries and use cases
Online shoppers lacked guidance to navigate 26,000 appliances. An AI agent now matches natural queries to technical specs, driving sales.
With three doctors serving 400 stores, queries took 24 hours. GenAI now mines 500k files to cut response times by 70%.
Data silos slowed time-to-market. Now, GenAI matches shoppers to items, boosting recommendation conversions by over 600%.
Online shoppers lacked guidance to navigate 26,000 appliances. An AI agent now matches natural queries to technical specs, driving sales.
Generic queries clogged phone lines. AI now resolves 60% of app inquiries, freeing advisors to solve complex customer issues.
Employees previously broke work into rigid tasks. Now, they delegate high-level goals to agents that work autonomously for hours.
An aging homegrown CRM held back 1,700 agents. Now, an AI co-pilot helps them draft faster, higher-quality emails from a single screen.
Translating updates one language at a time bottlenecked distribution. Now, AI drafts multilingual commentary in minutes for editor review.
Native ad tools optimized for platform metrics, limiting spend efficiency. An AI agent now adjusts live campaigns to meet business goals.