Online shoppers browsed without guidance. A white-glove AI assistant now interprets needs, driving 2x conversion volume vs search.
One of Türkiye's largest homeware retailers operates 305 stores and 2,000 points of sale across 43 countries, approaching $1 billion in annual revenue.
The shift to online sales created a gap between the digital experience and the company's signature white-glove in-store service. Customers browsing...
“Technology, and using it well in the service of customers, has always been a primary focus.”
Manufacturer and retailer of kitchenware, dinnerware, and small home appliances.
Related implementations across industries and use cases
Trade queries once took three staff 30 minutes. Now, a voice-first AI app lets a single associate solve them in minutes.
Online shoppers lacked guidance to navigate 26,000 appliances. An AI agent now matches natural queries to technical specs, driving sales.
With three doctors serving 400 stores, queries took 24 hours. GenAI now mines 500k files to cut response times by 70%.
Selling skis online required deep expertise. An AI now interviews shoppers 24/7, tripling conversion and ending seasonal hiring cycles.
Personal shoppers spent 32 minutes hunting through 50k items. AI now locates stock in under two minutes.
Shoppers built lists item-by-item. Now, they build full baskets in one prompt, while staff automate internal workflows.
Online shoppers lacked guidance to navigate 26,000 appliances. An AI agent now matches natural queries to technical specs, driving sales.
Manual workflows delayed global campaigns for weeks. Now, local teams use GenAI to instantly draft localized, regulatory-compliant copy.
Producers manually matched timestamps. Now, teams edit transcripts directly, and AI generates social clips without video skills.
Online shoppers browsed without guidance. A white-glove AI assistant now interprets needs, driving 2x conversion volume vs search.
One of Türkiye's largest homeware retailers operates 305 stores and 2,000 points of sale across 43 countries, approaching $1 billion in annual revenue.
The shift to online sales created a gap between the digital experience and the company's signature white-glove in-store service. Customers browsing...
“Technology, and using it well in the service of customers, has always been a primary focus.”
Manufacturer and retailer of kitchenware, dinnerware, and small home appliances.
Related implementations across industries and use cases
Trade queries once took three staff 30 minutes. Now, a voice-first AI app lets a single associate solve them in minutes.
Online shoppers lacked guidance to navigate 26,000 appliances. An AI agent now matches natural queries to technical specs, driving sales.
With three doctors serving 400 stores, queries took 24 hours. GenAI now mines 500k files to cut response times by 70%.
Selling skis online required deep expertise. An AI now interviews shoppers 24/7, tripling conversion and ending seasonal hiring cycles.
Personal shoppers spent 32 minutes hunting through 50k items. AI now locates stock in under two minutes.
Shoppers built lists item-by-item. Now, they build full baskets in one prompt, while staff automate internal workflows.
Online shoppers lacked guidance to navigate 26,000 appliances. An AI agent now matches natural queries to technical specs, driving sales.
Manual workflows delayed global campaigns for weeks. Now, local teams use GenAI to instantly draft localized, regulatory-compliant copy.
Producers manually matched timestamps. Now, teams edit transcripts directly, and AI generates social clips without video skills.