LTIMindtree
Call summarization
Manual fine-tuning held back deployment. Automated optimization cut inference time 63% and agent routine work by over 50%.
With numbers to prove it.
Explore all industriesManual fine-tuning held back deployment. Automated optimization cut inference time 63% and agent routine work by over 50%.
10,000 monthly billing queries bogged down support. Now, AI delivers instant answers to customers and field sales reps, 24/7.
Staff chased devs for answers buried in scattered apps. AI now unifies the data, saving 20 minutes on every internal query.
57 acquisitions left engineers drowning in 300k daily alerts. AI now filters noise and auto-routes field teams to the exact problem.
Generic training ignored individual gaps. AI now mines workflow data to push just-in-time micro-lessons to 20,000 agents.
Nuanced queries stalled bots; manual searches slowed agents. Now, AI executes fixes and guides diagnostics with 90% correctness.
Engineers made multiple calls for routine tasks. Now, AI summarizes history and automates routing, boosting productivity 130%.
Staff manually checked thousands of generator photos daily. Gemini now extracts data from images and leases, cutting AI dev costs 80%.
Bell’s 8,800 data silos stalled orders for days. A unified platform now cuts fulfillment to minutes and saves $1M via self-service.
Migrating 100k+ users threatened to crush support teams. AI agents now handle the full switch, validating and updating plans instantly.
Saturated queues kept customers waiting. AI now handles the overflow, resolving 40% of calls and freeing staff for complex cases.
Manual testing held back legacy updates. AI now writes 2M+ lines of code annually, automating routine tasks and complex upgrades.