Key results
The company
BT Group
bt.comTelecommunications and network services for UK and global markets.
Result highlights
- 2M+ lines of code generated annually
- 2x code acceptance rate with chat
The story
One of the United Kingdom's largest telecommunications providers, operating critical fixed and mobile networks where software permeates every product line.
Developers lost significant time manually searching for best practices and writing repetitive test code, causing critical legacy updates to fall by the wayside. The organization needed to accelerate development and maintain rigorous engineering standards without increasing headcount.
The company implemented Amazon Q Developer through a tailored adoption strategy that included hackathons and internal champions to drive engagement across business units. Developers use the system to generate unit tests, retrieve technical answers via chat, and automatically upgrade legacy code versions. The tool integrates into development workflows to handle routine coding tasks, allowing junior developers to manage complex issues earlier.
Scope & timeline
- 2,000 active developers using AI
Quotes
“It’s easy to look at our company and assume that all we do is phones and broadband. But software permeates the entire company. All our products are driven by software or complemented by software services.”