57 acquisitions left engineers drowning in 300k daily alerts. AI now filters noise and auto-routes field teams to the exact problem.
A Brazilian telecommunications provider serving 1.3 million subscribers across nine states with over 212,000 kilometers of fiber infrastructure.
Rapid growth through 57 acquisitions created a fragmented ecosystem where hundreds of thousands of daily alerts overwhelmed manual triage processes....
Telecommunications and internet service provider specializing in fiber optic connectivity.
Enterprise technology and consulting for cloud computing, AI, and business solutions.
Related implementations across industries and use cases
Service gaps left rural areas behind. AI agents now guide 9M users through 44 tasks on WhatsApp, unifying fragmented support.
Manually evaluating high call volumes was slow and inaccurate. Now, AI extracts sentiment so sales teams can refine their outreach.
Engineers made multiple calls for routine tasks. Now, AI summarizes history and automates routing, boosting productivity 130%.
Engineers made multiple calls for routine tasks. Now, AI summarizes history and automates routing, boosting productivity 130%.
Data silos forced reactive repairs across three counties. Now, AI predicts failures early, cutting unplanned downtime by 40%.
Manual fine-tuning held back deployment. Automated optimization cut inference time 63% and agent routine work by over 50%.
Single-turn bots couldn't manage complex daily routines. Now, specialized AI agents break down and orchestrate multistep user schedules.
12,000 employees overwhelmed 20 IT agents. AI now resolves routine tickets, cutting calls 30% to support 2x scale without new hires.
Endpoint blind spots exposed critical operations. Now, AI automatically investigates and summarizes alerts so analysts act faster.
57 acquisitions left engineers drowning in 300k daily alerts. AI now filters noise and auto-routes field teams to the exact problem.
A Brazilian telecommunications provider serving 1.3 million subscribers across nine states with over 212,000 kilometers of fiber infrastructure.
Rapid growth through 57 acquisitions created a fragmented ecosystem where hundreds of thousands of daily alerts overwhelmed manual triage processes....
Telecommunications and internet service provider specializing in fiber optic connectivity.
Enterprise technology and consulting for cloud computing, AI, and business solutions.
Related implementations across industries and use cases
Service gaps left rural areas behind. AI agents now guide 9M users through 44 tasks on WhatsApp, unifying fragmented support.
Manually evaluating high call volumes was slow and inaccurate. Now, AI extracts sentiment so sales teams can refine their outreach.
Engineers made multiple calls for routine tasks. Now, AI summarizes history and automates routing, boosting productivity 130%.
Engineers made multiple calls for routine tasks. Now, AI summarizes history and automates routing, boosting productivity 130%.
Data silos forced reactive repairs across three counties. Now, AI predicts failures early, cutting unplanned downtime by 40%.
Manual fine-tuning held back deployment. Automated optimization cut inference time 63% and agent routine work by over 50%.
Single-turn bots couldn't manage complex daily routines. Now, specialized AI agents break down and orchestrate multistep user schedules.
12,000 employees overwhelmed 20 IT agents. AI now resolves routine tickets, cutting calls 30% to support 2x scale without new hires.
Endpoint blind spots exposed critical operations. Now, AI automatically investigates and summarizes alerts so analysts act faster.