SoftBank
Customer support
Labor shortages and high turnover bottlenecked call centers. Now, staff use an AI assistant to accelerate responses and cut wait times.
- ~20,000 employees using internal AI assistant
Manual fine-tuning held back deployment. Automated optimization cut inference time 63% and agent routine work by over 50%.
A global technology consulting firm providing AI-powered contact center solutions to the telecommunications industry.
Customizing AI models for individual clients required manual fine-tuning that created operational bottlenecks and slowed deployment. Conventional...
“The investment with the SigOpt Intelligent Experimentation Platform was definitely worth the results LTIMindtree has achieved.”
Technology consulting and digital solutions provider for global enterprises.
Microprocessor and semiconductor designer for data centers, PCs, and AI systems.
Related implementations across industries and use cases
Labor shortages and high turnover bottlenecked call centers. Now, staff use an AI assistant to accelerate responses and cut wait times.
Manual sales audits cost $26/hour. AI speech analysis cut costs to $2, saving 35,000 annual work hours.
Agents struggled to retrieve info during 3.5m monthly calls. Now, AI transcribes and prompts them with answers instantly.
Manual sales audits cost $26/hour. AI speech analysis cut costs to $2, saving 35,000 annual work hours.
Agents struggled to retrieve info during 3.5m monthly calls. Now, AI transcribes and prompts them with answers instantly.
Single-turn bots couldn't manage complex daily routines. Now, specialized AI agents break down and orchestrate multistep user schedules.
Opening enterprise data risked uncontrolled tool sprawl. Now, a tiered platform empowers staff to safely build their own AI tools.
Hundreds of pages per board book slowed director prep. Now, isolated AI securely condenses sensitive materials into actionable briefs.
Custom hardware bottlenecked imaging. A switch to software-defined GPUs now renders photorealistic 3D hearts in real time.
Manual fine-tuning held back deployment. Automated optimization cut inference time 63% and agent routine work by over 50%.
A global technology consulting firm providing AI-powered contact center solutions to the telecommunications industry.
Customizing AI models for individual clients required manual fine-tuning that created operational bottlenecks and slowed deployment. Conventional...
“The investment with the SigOpt Intelligent Experimentation Platform was definitely worth the results LTIMindtree has achieved.”
Technology consulting and digital solutions provider for global enterprises.
Microprocessor and semiconductor designer for data centers, PCs, and AI systems.
Related implementations across industries and use cases
Labor shortages and high turnover bottlenecked call centers. Now, staff use an AI assistant to accelerate responses and cut wait times.
Manual sales audits cost $26/hour. AI speech analysis cut costs to $2, saving 35,000 annual work hours.
Agents struggled to retrieve info during 3.5m monthly calls. Now, AI transcribes and prompts them with answers instantly.
Manual sales audits cost $26/hour. AI speech analysis cut costs to $2, saving 35,000 annual work hours.
Agents struggled to retrieve info during 3.5m monthly calls. Now, AI transcribes and prompts them with answers instantly.
Single-turn bots couldn't manage complex daily routines. Now, specialized AI agents break down and orchestrate multistep user schedules.
Opening enterprise data risked uncontrolled tool sprawl. Now, a tiered platform empowers staff to safely build their own AI tools.
Hundreds of pages per board book slowed director prep. Now, isolated AI securely condenses sensitive materials into actionable briefs.
Custom hardware bottlenecked imaging. A switch to software-defined GPUs now renders photorealistic 3D hearts in real time.