Key results
Response Time
~7 secs
vs 16.75 seconds
Saved Per Call
5-10 mins
vs manual summary extraction
Agent Time Reduction
>50%
Result highlights
Unlock 3 result highlights
The story
A global technology consulting firm providing AI-powered contact center solutions to the telecommunications industry.
Customizing AI models for individual clients required manual fine-tuning that created operational bottlenecks and slowed deployment. Conventional...
Unlock full story
Quotes
“The investment with the SigOpt Intelligent Experimentation Platform was definitely worth the results LTIMindtree has achieved.”
Unlock 3 more quotes
The company
LTIMindtree
ltimindtree.comTechnology consulting and digital solutions provider for global enterprises.
IndustryTelecommunications
LocationMumbai, MH, India
Employees10K-50K
Founded1996
Scope & timeline
- 50% fewer iterations for model optimization