Single-turn bots couldn't manage complex daily routines. Now, specialized AI agents break down and orchestrate multistep user schedules.
One of South Korea's leading telecommunications providers operates a digital assistant application managing over 1.1 million monthly active users under strict national data localization regulations.
The company needed to evolve its application from simple, single-turn responses to orchestrating complex, multistep user goals like scheduling and...
“Our goal was to develop highly individualized agent services, creating an assistant that remembers the customer’s usage history and uses it to provide the proper services to the customers.”
Mobile network operator providing wireless, broadband, and AI-driven services.
Enterprise software, cloud infrastructure, and consumer electronics platform.
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