Telecommunications|Knowledge Management

B3Networks
Internal knowledge search

Staff chased devs for answers buried in scattered apps. AI now unifies the data, saving 20 minutes on every internal query.

PublishedJan 9, 2026|1 month ago

Key results

Saved Per Query
20+ mins

Result highlights

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The story

A Singapore-based CPaaS provider serves over 6,000 corporate customers, 12 telecommunications providers, and 60 system integrators across the Asia Pacific region.

Critical information was scattered across disconnected platforms like Jira, Confluence, and Google Docs, forcing employees to manually interrupt...

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Quotes

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The company

B3Networks logo

B3Networks

b3networks.com

Cloud communication and digital telecom infrastructure for service providers.

IndustryTelecommunications
LocationSingapore
Employees51-250
Founded2012

Scope & timeline

  • 1,800 internal queries resolved in one month

Implementation partner

C

Cloud Ace

cloud-ace.com

Assisted B3Networks with the trial and implementation of Gemini Enterprise and data connections.

IndustryTechnology
LocationTokyo, Japan
Employees251-1K
Founded2016

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