Knowledge was trapped in siloed systems. Gemini connected Jira and SharePoint, enabling staff to build custom agents for QA and coaching.
The technology division for a manufacturing conglomerate operating 30 distinct businesses across Australia, New Zealand, and the South Pacific.
Previous AI pilots failed to integrate with the organization's core data sources, leaving collective knowledge trapped in siloed systems. The team...
“Having a robust toolset for building custom agents is a key advantage. Using Vertex AI Agent Builder to quickly deploy and scale these agents ensures rapid time-to-production and accessibility for our teams. Furthermore, managing the environment as a dedicated Google Cloud project provides strong control over resources and access, giving us confidence in both management and cost governance.”
IT services and technology division for Fletcher Building Group.
Global complexity forced heavy reliance on outside counsel. Teams now run jurisdictional comparisons in-house, cutting external spend.
12,000 employees overwhelmed 20 IT agents. AI now resolves routine tickets, cutting calls 30% to support 2x scale without new hires.
Seven analysts manually wrote notes for 200 products. AI agents now digest fact sheets to draft compliant commentary instantly.
Forty entities duplicated work, stalling claims for days. A global AI engine standardized workflows, cutting settlement time to one day.