Key results
The company
FletcherTech
fletchertech.comIT services and technology division for Fletcher Building Group.
Result highlights
- 2,500+ work hours saved in 3 months
- 31,000+ AI answers generated in 3 months
The story
The technology division for a manufacturing conglomerate operating 30 distinct businesses across Australia, New Zealand, and the South Pacific.
Previous AI pilots failed to integrate with the organization's core data sources, leaving collective knowledge trapped in siloed systems. The team needed a solution that could connect these disparate sources and gain adoption from a diverse workforce ranging from early adopters to skeptics.
The division deployed Gemini Enterprise to connect with core platforms like Jira, ServiceNow, and SharePoint within just three weeks. An internal innovation challenge drove adoption by encouraging staff to build custom agents for tasks like QA testing and developer coaching. The system also functions as a governance tool, scanning data repositories to identify and remediate sensitive information risks.
Scope & timeline
- 3 weeks to live deployment
- 222 employees onboarded for AI trial
Quotes
“Having a robust toolset for building custom agents is a key advantage. Using Vertex AI Agent Builder to quickly deploy and scale these agents ensures rapid time-to-production and accessibility for our teams. Furthermore, managing the environment as a dedicated Google Cloud project provides strong control over resources and access, giving us confidence in both management and cost governance.”