AI case study

Pure StorageEnterprise search

Engineers lost up to an hour digging through Jira and wikis. Now, an AI assistant instantly surfaces secure, attributed answers.

Published|yesterday

Key results

Search Time Savings
30+ mins
Satisfaction Increase
39 points

Result highlights

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The story

Context

A software and technology enterprise managing a remote workforce needed to securely govern complex documentation across engineering, legal, and customer-facing departments.

Challenge

Support engineers spent up to an hour digging through Jira, GitHub, and internal wikis to resolve individual technical issues, while legal teams...

Solution
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Scope & timeline

  • 5-minute development time for custom GenAI apps

The company

Pure Storage logo

Pure Storage

purestorage.com

All-flash data storage platform for enterprise and cloud infrastructure.

IndustryTechnology
LocationSanta Clara, CA, USA
Employees5K-10K
Founded2009

The vendor

AI-powered enterprise search and assistant platform for workplace knowledge.

IndustrySoftware & Platforms
LocationPalo Alto, CA, USA
Employees251-1K
Founded2019

Use case

Pure Storage's Enterprise search is part of this use case:

Enterprise Search
184 case studies(+22% YoY)
Proven impact?
LowModerateVery Strong
3.5Moderate
2.2Lowwithin Technology
3.6Moderatewithin Knowledge Management

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