As veteran staff retired, old search surfaced private files until no one trusted it. Scoped, source-linked AI search rebuilt that trust.
One of the Department of Energy's largest science and national security laboratories, with thousands of researchers who depend on decades of institutional knowledge to do their work.
As long-tenured staff retired and turnover climbed, institutional knowledge that once lived in people who had been there for decades became harder to...
“Gone are the days when you could ask someone who's been here 25 years, 'Hey, how do I do this?' We've had a huge turnover, and a lot of that institutional knowledge was lost.”
U.S. Department of Energy research lab for science, energy, and computing.
Search AI platform for enterprise search, observability, and security solutions.
Oak Ridge National Laboratory's Internal knowledge search is part of this use case:
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As veteran staff retired, old search surfaced private files until no one trusted it. Scoped, source-linked AI search rebuilt that trust.
One of the Department of Energy's largest science and national security laboratories, with thousands of researchers who depend on decades of institutional knowledge to do their work.
As long-tenured staff retired and turnover climbed, institutional knowledge that once lived in people who had been there for decades became harder to...
“Gone are the days when you could ask someone who's been here 25 years, 'Hey, how do I do this?' We've had a huge turnover, and a lot of that institutional knowledge was lost.”
U.S. Department of Energy research lab for science, energy, and computing.
Search AI platform for enterprise search, observability, and security solutions.
Oak Ridge National Laboratory's Internal knowledge search is part of this use case:
Related implementations across industries and use cases
Engineers lost up to an hour digging through Jira and wikis. Now, an AI assistant instantly surfaces secure, attributed answers.
Remote work trapped data in silos. AI now indexes 138M docs, enabling agents to draft reviews and build incident timelines.
Detectors upgraded to 100,000 images per second left annotators drowning. AI now delivers labeled 3D volumes live, at the beamline.
Engineers lost up to an hour digging through Jira and wikis. Now, an AI assistant instantly surfaces secure, attributed answers.
Remote work trapped data in silos. AI now indexes 138M docs, enabling agents to draft reviews and build incident timelines.
Air raids sent operators to shelters; calls went unanswered. Now an AI agent keeps the line open—through alerts, after hours, at any scale.
Task-by-task, manual mapping couldn't keep pace with national recovery targets. AI now maps peatlands and tracks restoration across England.
Appliance insights bottlenecked through Slack—hours or days, shaped by who you asked. Now product teams query in plain English.
Scaling AI access across a 100,000-employee workforce risked system overloads. An auto-scaling platform launched with zero downtime.