See how AI works
for 102 companies
in government & public sector

Context Windows brings together credible case studies on what companies are doing with AI, from across the open web. We compare their results so you can prioritise the use cases that are actually working.

Real-world implementations from

NHS Digital logoN
NHS DigitalCall center scripting
Serco logoS
SercoInternal communications
State of Nebraska logoS
State of NebraskaResident services
Covered California logoC
Covered CaliforniaKnowledge search
Ministry of Economy of Ukraine logoM
Ministry of Economy of UkraineEmployment helpline
NHS Digital logoN
NHS DigitalCall center scripting
Serco logoS
SercoInternal communications
State of Nebraska logoS
State of NebraskaResident services
Covered California logoC
Covered CaliforniaKnowledge search
Ministry of Economy of Ukraine logoM
Ministry of Economy of UkraineEmployment helpline
Try:,,
Showing 9 of 102 case studies
Covered California logoC

Covered California

Government & Public Sector|Mid-size

Knowledge search

AgenticL2

A travel policy check meant four systems. Glean unified 13 years of docs and mirrored the existing security model—no parallel build needed.

4-6hWeekly Time Savings
via glean.com
Published Sep 4, 2026
Harris County logoH

Harris County

Government & Public Sector|Enterprise

Procurement analysis

AgenticL2

Years of unstructured procurement entries hid the license redundancies. PRISM parsed 1M+ rows and surfaced $2.5M in savings.

$2.5M+Cost Savings
via microsoft.com
Published Sep 4, 2026
City of Lohja logoC

City of Lohja

Government & Public Sector|Mid-size

Internal knowledge search

AgenticL2

As the document archive grew, keyword search couldn't keep up. A chatbot now answers most HR and ICT queries by meaning, not just keywords.

~85%Support Questions Ans.
via oracle.com
Published Sep 3, 2026
State of Nebraska logoS

State of Nebraska

Government & Public Sector|Enterprise
up to

Resident services

AgenticL2

Phones closed at 5 pm. Now a 50-language AI answers around the clock — 1 in 5 interactions happen outside business hours.

20%Call Volume Reduction
via streetinsider.com
Published Sep 1, 2026
Public Defender's Office of the State of São Paulo logoP

Public Defender's Office of the State of São Paulo

Government & Public Sector|Mid-size

Legal intake

AgenticL2

Scattered histories forced citizens to retell their story at each contact. Júlia now handles intake 24/7; AI preps cases for defenders.

secondsDocument Analysis Timevs 40-50 minutes
via microsoft.com
Published Aug 21, 2026
MCK Leżajsk logoM

MCK Leżajsk

Government & Public Sector

Accessibility audio

AgenticL1

Art was silent for visitors with visual impairments. AI voices now describe each painting, narrate city tours, and announce events citywide.

via elevenlabs.io
Published Jul 25, 2026
M

Ministry of Economy of Ukraine

Government & Public Sector|Mid-size

Published Jul 22, 2026
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L

Lawrence Berkeley National Laboratory

Government & Public Sector|Mid-size

Published Jul 22, 2026
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