See how AI works
for 97 companies
in government & public sector

Context Windows brings together credible AI case studies from the open web, so you can pick and prioritise the use cases that are already working.

Real-world implementations from

NASA logoN
NASAMission audio transcription
European Patent Office logoE
European Patent OfficeDocument transcription
NHS Digital logoN
NHS DigitalCall center scripting
Serco logoS
SercoInternal communications
University of Michigan logoU
University of MichiganUrban flow simulation
NASA logoN
NASAMission audio transcription
European Patent Office logoE
European Patent OfficeDocument transcription
NHS Digital logoN
NHS DigitalCall center scripting
Serco logoS
SercoInternal communications
University of Michigan logoU
University of MichiganUrban flow simulation
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Showing 9 of 97 case studies
NHS Digital logoN

NHS Digital

Government & Public Sector|Mid-size

Call center scripting

AgenticL2

Most agents had never worked a contact center. Information scattered, scripts unmemorable. Real-time guidance walked them through each call.

57.8MScript Runs/Year
via capacity.com
Published Jun 25, 2026
City of Raisio logoC

City of Raisio

Government & Public Sector|Mid-size

Digital skills training

AgenticL2

Routine info searches and content creation pulled staff away from residents. ~100 employees now use Copilot as a daily assistant.

via capgemini.com
Published Jun 18, 2026
bol Behörden Online Systemhaus logob

bol Behörden Online Systemhaus

Government & Public Sector|SMB

Government form assistance

AgenticL4

Dog tax forms required breed names and muzzle-rule checks. Now citizens upload a photo and AI fills the form in any language.

>90%Breed ID Accuracy
via aws.amazon.com
Published Jun 4, 2026
Singapore Civil Defence Force logoS

Singapore Civil Defence Force

Government & Public Sector|Enterprise

Inspection prioritization

AgenticL2

Decades of inspection data sat unused. Now, predictive analytics replace manual scheduling, routing teams to the highest-risk sites.

2xEffectiveness Gain
via accenture.com
Published May 24, 2026
Judicial Power of the State of Querétaro logoJ

Judicial Power of the State of Querétaro

Government & Public Sector|Mid-size

Legal document drafting

AgenticL3

Judges spent 1 hour manually drafting routine rulings. Now, a custom AI extracts case data and drafts them in 5 minutes for human review.

5 minsSentence Drafting Time
via noticiasdequeretaro.com.mx
Published Apr 29, 2026
DuPage County logoD

DuPage County

Government & Public Sector|Mid-size

Employee support

AgenticL2

Manual email ticketing left employees waiting up to 6 days for IT help. Now, AI routes requests for resolution in under 5 hours.

4.9hFull Resolution Timevs 4 to 6 days
via zendesk.com
Published Apr 23, 2026