See how AI works
for 108 companies
in government & public sector

Context Windows brings together case studies on what companies are doing with AI, from across the web. We compare their results so you can prioritise the use cases that are actually working.

Real-world implementations from

NHS Digital logoN
NHS DigitalCall center scripting
Serco logoS
SercoInternal communications
State of Nebraska logoS
State of NebraskaResident services
Covered California logoC
Covered CaliforniaKnowledge search
Ministry of Economy of Ukraine logoM
Ministry of Economy of UkraineEmployment helpline
NHS Digital logoN
NHS DigitalCall center scripting
Serco logoS
SercoInternal communications
State of Nebraska logoS
State of NebraskaResident services
Covered California logoC
Covered CaliforniaKnowledge search
Ministry of Economy of Ukraine logoM
Ministry of Economy of UkraineEmployment helpline
Try:,,
Showing 9 of 108 case studies
I.DI.K.A logoI

I.DI.K.A

Government & Public Sector|SMB

Medical records navigation

AgenticL2

Records scattered across paper and platforms slowed every patient encounter. Now doctors navigate a billion-record system in plain language.

~1.7MDaily Record Searches
via microsoft.com
Published today
Odense Kommune logoO

Odense Kommune

Government & Public Sector|Enterprise

Workplace productivity

AgenticL2

Staff were already using AI—public, unsanctioned, uncontrolled. Copilot replaced the shadow and recovered hours lost to manual coordination.

DKK 5.1MAnnual Cost Savings
via microsoft.com
Published today
Malta Information Technology Agency (MITA) logoM

Malta Information Technology Agency (MITA)

Government & Public Sector

Legal document drafting

AgenticL2

Tendering documents took weeks to draft and varied in quality across ministries. Copilot now generates a compliant first draft in minutes.

via microsoft.com
Published Oct 7, 2026
Covered California logoC

Covered California

Government & Public Sector|Mid-size

Knowledge search

AgenticL2

A travel policy check meant four systems. Glean unified 13 years of docs and mirrored the existing security model—no parallel build needed.

4-6hWeekly Time Savings
via glean.com
Published Sep 4, 2026
Harris County logoH

Harris County

Government & Public Sector|Enterprise

Procurement analysis

AgenticL2

Years of unstructured procurement entries hid the license redundancies. PRISM parsed 1M+ rows and surfaced $2.5M in savings.

$2.5M+Cost Savings
via microsoft.com
Published Sep 4, 2026
City of Lohja logoC

City of Lohja

Government & Public Sector|Mid-size

Internal knowledge search

AgenticL2

As the document archive grew, keyword search couldn't keep up. A chatbot now answers most HR and ICT queries by meaning, not just keywords.

~85%Support Questions Ans.
via oracle.com
Published Sep 3, 2026