Remote work trapped data in silos. AI now indexes 138M docs, enabling agents to draft reviews and build incident timelines.
The leading residential real estate app in the U.S. shifted to permanent remote work, eliminating the informal office connections that previously facilitated knowledge sharing.
Critical information was scattered across fragmented applications and silos, making it difficult for employees to navigate the company's vast data...
“Glean plays a critical role in uniting a distributed workforce here at Zillow. Best of all, it goes beyond just enterprise search—it’s a solution that fully lets us leverage all our data through the latest AI models. With an 80% adoption rate of Glean, it’s helping everyone work closer together than ever before.”
Real estate marketplace for buying, selling, renting, and financing homes.
AI-powered enterprise search and assistant platform for workplace knowledge.
Zillow's Internal knowledge search is part of this use case:
Related implementations across industries and use cases
Acquisitions scattered critical data across 36+ companies. Now, a principal AI agent routes employee queries to specialized sub-agents.
Rigid filters forced buyers to act like admins. Now, they describe a "cottage feel," and AI scans millions of listings to find a match.
Engineers lost up to an hour digging through Jira and wikis. Now, an AI assistant instantly surfaces secure, attributed answers.
Acquisitions scattered critical data across 36+ companies. Now, a principal AI agent routes employee queries to specialized sub-agents.
Engineers lost up to an hour digging through Jira and wikis. Now, an AI assistant instantly surfaces secure, attributed answers.
Human sales teams clock out; buyers don't. Voice agents, accent-matched by region, now qualify and book site visits around the clock.
Surging delinquency burdened staff. Now, an AI assistant handles routine collections, freeing teams for high-touch, in-person engagement.
With 99% of records missing metadata, teams sifted unlabeled databases. Now, AI generates column descriptions for data experts to verify.
Manual document summaries bottlenecked experienced staff. Now, AI drafts preliminary risk assessments, freeing teams for complex advisory.
Remote work trapped data in silos. AI now indexes 138M docs, enabling agents to draft reviews and build incident timelines.
The leading residential real estate app in the U.S. shifted to permanent remote work, eliminating the informal office connections that previously facilitated knowledge sharing.
Critical information was scattered across fragmented applications and silos, making it difficult for employees to navigate the company's vast data...
“Glean plays a critical role in uniting a distributed workforce here at Zillow. Best of all, it goes beyond just enterprise search—it’s a solution that fully lets us leverage all our data through the latest AI models. With an 80% adoption rate of Glean, it’s helping everyone work closer together than ever before.”
Real estate marketplace for buying, selling, renting, and financing homes.
AI-powered enterprise search and assistant platform for workplace knowledge.
Zillow's Internal knowledge search is part of this use case:
Related implementations across industries and use cases
Acquisitions scattered critical data across 36+ companies. Now, a principal AI agent routes employee queries to specialized sub-agents.
Rigid filters forced buyers to act like admins. Now, they describe a "cottage feel," and AI scans millions of listings to find a match.
Engineers lost up to an hour digging through Jira and wikis. Now, an AI assistant instantly surfaces secure, attributed answers.
Acquisitions scattered critical data across 36+ companies. Now, a principal AI agent routes employee queries to specialized sub-agents.
Engineers lost up to an hour digging through Jira and wikis. Now, an AI assistant instantly surfaces secure, attributed answers.
Human sales teams clock out; buyers don't. Voice agents, accent-matched by region, now qualify and book site visits around the clock.
Surging delinquency burdened staff. Now, an AI assistant handles routine collections, freeing teams for high-touch, in-person engagement.
With 99% of records missing metadata, teams sifted unlabeled databases. Now, AI generates column descriptions for data experts to verify.
Manual document summaries bottlenecked experienced staff. Now, AI drafts preliminary risk assessments, freeing teams for complex advisory.