Remote work trapped data in silos. AI now indexes 138M docs, enabling agents to draft reviews and build incident timelines.
The leading residential real estate app in the U.S. shifted to permanent remote work, eliminating the informal office connections that previously facilitated knowledge sharing.
Critical information was scattered across fragmented applications and silos, making it difficult for employees to navigate the company's vast data...
“Glean plays a critical role in uniting a distributed workforce here at Zillow. Best of all, it goes beyond just enterprise search—it’s a solution that fully lets us leverage all our data through the latest AI models. With an 80% adoption rate of Glean, it’s helping everyone work closer together than ever before.”
Real estate marketplace for buying, selling, renting, and financing homes.
AI-powered enterprise search and assistant platform for workplace knowledge.
Zillow's Internal knowledge search is part of this use case:
Related implementations across industries and use cases
Acquisitions scattered critical data across 36+ companies. Now, a principal AI agent routes employee queries to specialized sub-agents.
Rigid filters forced buyers to act like admins. Now, they describe a "cottage feel," and AI scans millions of listings to find a match.
Engineers lost up to an hour digging through Jira and wikis. Now, an AI assistant instantly surfaces secure, attributed answers.
Acquisitions scattered critical data across 36+ companies. Now, a principal AI agent routes employee queries to specialized sub-agents.
Engineers lost up to an hour digging through Jira and wikis. Now, an AI assistant instantly surfaces secure, attributed answers.
Skilled lawyers buried in routine paperwork across 50+ countries. Now AI handles the volume; specialists focus on the judgment work.
A fragmented tech stack created cumbersome workflows for agents. Now, AI automatically routes cases, slashing first response time from 144 to 34 mins.
Manual document summaries bottlenecked experienced staff. Now, AI drafts preliminary risk assessments, freeing teams for complex advisory.
Forty entities duplicated work, stalling claims for days. A global AI engine standardized workflows, cutting settlement time to one day.
Remote work trapped data in silos. AI now indexes 138M docs, enabling agents to draft reviews and build incident timelines.
The leading residential real estate app in the U.S. shifted to permanent remote work, eliminating the informal office connections that previously facilitated knowledge sharing.
Critical information was scattered across fragmented applications and silos, making it difficult for employees to navigate the company's vast data...
“Glean plays a critical role in uniting a distributed workforce here at Zillow. Best of all, it goes beyond just enterprise search—it’s a solution that fully lets us leverage all our data through the latest AI models. With an 80% adoption rate of Glean, it’s helping everyone work closer together than ever before.”
Real estate marketplace for buying, selling, renting, and financing homes.
AI-powered enterprise search and assistant platform for workplace knowledge.
Zillow's Internal knowledge search is part of this use case:
Related implementations across industries and use cases
Acquisitions scattered critical data across 36+ companies. Now, a principal AI agent routes employee queries to specialized sub-agents.
Rigid filters forced buyers to act like admins. Now, they describe a "cottage feel," and AI scans millions of listings to find a match.
Engineers lost up to an hour digging through Jira and wikis. Now, an AI assistant instantly surfaces secure, attributed answers.
Acquisitions scattered critical data across 36+ companies. Now, a principal AI agent routes employee queries to specialized sub-agents.
Engineers lost up to an hour digging through Jira and wikis. Now, an AI assistant instantly surfaces secure, attributed answers.
Skilled lawyers buried in routine paperwork across 50+ countries. Now AI handles the volume; specialists focus on the judgment work.
A fragmented tech stack created cumbersome workflows for agents. Now, AI automatically routes cases, slashing first response time from 144 to 34 mins.
Manual document summaries bottlenecked experienced staff. Now, AI drafts preliminary risk assessments, freeing teams for complex advisory.
Forty entities duplicated work, stalling claims for days. A global AI engine standardized workflows, cutting settlement time to one day.