Provider offices waited on hold for routine answers. Now voice agents handle 80% of calls instantly, 24/7—freeing staff for complex cases.
An AI-native health plan administrator serving small and midsize employers, with a provider support team fielding thousands of calls a day from doctor's offices checking patient eligibility, benefits, prior authorizations, and claim statuses.
Provider offices calling about routine questions often waited on hold, spending time their staff could not get back. Roughly 80% of incoming calls...
“Providers should have easy access to a health plan for answers regarding their patients. With ElevenAgents, they receive an instant response and access to the information they need, and on resolved claims we're the ones calling them. Every minute we save a doctor's office goes back to their patients.”
AI-enabled level-funded health insurance plans for employers.
AI voice synthesis platform for text-to-speech, dubbing, and voice cloning.
Angle Health's Provider support is part of this use case:
Related implementations across industries and use cases
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Building voice AI in-house proved too complex. Now, agents resolve disputes and support calls for 4 million customers.
Manual coordination slowed care. Voice agents now manage intake and housing aid via phone, scaling safely after 3,000+ safety simulations.
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Data siloed across five products, no shared identity. A unified ID and AI trained on slang now complete cancellations inside the chat.
Agents summarized every call by hand and memorized talk scripts. Voice-to-text and real-time screen pops cut after-call work by 80%.
Provider offices waited on hold for routine answers. Now voice agents handle 80% of calls instantly, 24/7—freeing staff for complex cases.
An AI-native health plan administrator serving small and midsize employers, with a provider support team fielding thousands of calls a day from doctor's offices checking patient eligibility, benefits, prior authorizations, and claim statuses.
Provider offices calling about routine questions often waited on hold, spending time their staff could not get back. Roughly 80% of incoming calls...
“Providers should have easy access to a health plan for answers regarding their patients. With ElevenAgents, they receive an instant response and access to the information they need, and on resolved claims we're the ones calling them. Every minute we save a doctor's office goes back to their patients.”
AI-enabled level-funded health insurance plans for employers.
AI voice synthesis platform for text-to-speech, dubbing, and voice cloning.
Angle Health's Provider support is part of this use case:
Related implementations across industries and use cases
Temps routed ineligible callers to hit quotas. Now, AI voice agents filter impartially, doubling conversion rates.
High case volumes bottlenecked symptom triage. Now, an AI agent instantly filters routine inquiries, freeing vet staff for urgent care.
Hiring couldn't keep up with visa demand. Voice AI now scans 20-page applications instantly to resolve cases.
Building voice AI in-house proved too complex. Now, agents resolve disputes and support calls for 4 million customers.
Manual coordination slowed care. Voice agents now manage intake and housing aid via phone, scaling safely after 3,000+ safety simulations.
Phone scheduling took 3 days per candidate. An SMS agent now handles it end-to-end in 37 minutes, 24/7.
Manual underwriting and billing created operational bottlenecks. AI now automates submissions and policy checks, freeing brokers for advisory work.
Data siloed across five products, no shared identity. A unified ID and AI trained on slang now complete cancellations inside the chat.
Agents summarized every call by hand and memorized talk scripts. Voice-to-text and real-time screen pops cut after-call work by 80%.