See how AI works
for 64 companies
in insurance

Context Windows brings together credible AI case studies from the open web, so you can pick and prioritise the use cases that are already working.

Real-world implementations from

AXA Switzerland logoA
AXA SwitzerlandClaims processing
AAA Washington logoA
AAA WashingtonCandidate screening and scheduling
Generali Global Corporate & Commercial logoG
Generali Global Corporate & CommercialUnderwriting automation
State Farm logoS
State FarmEmployee self-service
Royal London logoR
Royal LondonInterview scheduling
AXA Switzerland logoA
AXA SwitzerlandClaims processing
AAA Washington logoA
AAA WashingtonCandidate screening and scheduling
Generali Global Corporate & Commercial logoG
Generali Global Corporate & CommercialUnderwriting automation
State Farm logoS
State FarmEmployee self-service
Royal London logoR
Royal LondonInterview scheduling
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Showing 9 of 64 case studies
State Farm logoS

State Farm

Insurance|Mid-size

Employee self-service

AgenticL2

Underwriters searched hundreds of pages of criteria; HR fielded policy questions employees could self-serve. Agents now handle both.

24 hoursTranslation Turnaroundvs 12 months
via microsoft.com
Published 4 days ago
Direct Pojišťovna logoD

Direct Pojišťovna

Insurance|Mid-size

Claims processing

AgenticL4

Forms, photos, scans—15 minutes per claim, backlogs frozen every night. Now the system runs 24/7; handlers work the cases worth their time.

87%Reduced Hndlng Time
via microsoft.com
Published Jul 29, 2026
Insurancemarket logoI

Insurancemarket

Insurance|SMB

Call quality review

AgenticL2

With 96% of calls unreviewed, recurring patterns took months to surface. Now every call is evaluated for agent tone, empathy, and sentiment.

~90%Call Review Time Reduc.
via aws.amazon.com
Published Jul 15, 2026
Max Life Insurance logoM

Max Life Insurance

Insurance|Enterprise

Sales call analysis

AgenticL2

Spot-checks left most calls dark. AI now covers every one—revealing the first 90 seconds beat demographics as a conversion predictor.

~15%Sales Conversion Incr.
via bfsi.eletsonline.com
Published Jul 8, 2026
Royal London logoR

Royal London

Insurance|Mid-size

Interview scheduling

AgenticL4

Phone scheduling took 3 days per candidate. An SMS agent now handles it end-to-end in 37 minutes, 24/7.

99%Sched. Time Reduction
via workday.com
Published May 30, 2026
Genworth logoG

Genworth

Insurance|Mid-size

Investment research

AgenticL2

Bond selection took days of manual review. Custom AI agents now surface risks, empowering analysts to execute trades in hours.

1,000+Documents Reviewed
via microsoft.com
Published May 20, 2026