Information silos bottlenecked 45,000 distributed workers. Now, an internal agent factory empowers staff to build custom AI workflows.
Switzerland's national postal service and one of the country's largest employers, with 45,000 workers spanning diverse roles from alpine village mail carriers to corporate executives.
Information silos and fragmented collaboration limited efficiency across a highly distributed, hybrid environment. The organization needed to drive...
“The objective of Everyday AI is to make using AI as intuitive as using search engines. To achieve this, a diverse team has been established to address key areas, including governance, technology and data, change management, security, and ethics, ensuring that all relevant factors of this transformation are considered.”
National postal service provider for mail, logistics, and retail financial services.
Enterprise software, cloud infrastructure, and consumer electronics platform.
Co-designed Swiss Post's AI strategy, modular enablement framework, and Agent Factory.
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